Credit & Collections Specialist

JELD-WEN, Inc.

Credit & Collections Specialist responsible for accounts management and customer service at Jeld-Wen. Handling credit analysis and collection portfolios in a fast-paced environment.

Posted 4/13/2026full-timeKlamath Falls • Oregon • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPUnix

About the role

Key responsibilities & impact

Establish and maintain all credit/collection portfolios.
Customer data management
Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
Maintain weekly Reporting and KPIs
Assist with Payment Advice and Cash Application as assigned.
Provide “World Class” customer service.
Special Projects (as assigned by CCD Mgmt.)
Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
Interaction, reporting and communicating with all pertinent administrative and operational groups.

Requirements

What you’ll need

High School and/or Vocational School Diploma
A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF
Working knowledge of standard office equipment
Computer skills: proficiency in MS Office; Good Excel, Word, etc.
ERP Experience
Excellent written and verbal communication skills
AA. Degree in Business, Accounting or Finance (Preferred but not required)
Construction/Builder Experience (Preferred but not required)
Computer skills: proficiency in Unix, Access, ERP, SAP (Preferred but not required)
Advanced Excel Skills (Preferred but not required)
Bilingual (French and/or Spanish) (Preferred but not required)

Benefits

Comp & perks

medical & dental
generous leave policies
retirement program
competitive compensation & benefits packages

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

credit underwritingfinancial statement analysistax return analysisaccount reconciliationdispute resolutioncash applicationadvanced Excel skillscredit and collection experienceCBACBF

Soft Skills

customer servicecommunication skillswritten communicationverbal communication

Certifications

CBACBF