Accounting Support Technician, Tax Bookkeeping

JDREL

Technical Support Specialist assisting clients with accounting and tax writing systems. Worked at JDREL, a Thomson Reuters solution provider with over 20 years of experience.

Posted 6/16/2026full-timeRemote • BrasilMid-LevelSenior💰 R$3,264 per monthWebsite

About the role

Key responsibilities & impact

Assist clients by phone, email, remote access, and/or chat
Diagnose reported issues and provide accurate resolutions
Log incoming support tickets in the platform
Guide clients and answer questions about the solutions provided
Training and updates focused on personal development

Requirements

What you’ll need

Degree or currently studying Accounting or a related field
Good communication skills
Experience in tax (fiscal bookkeeping, SPED EFD and contributions, DCTF)
Experience in accounting (balance sheet, DRE - income statement, DMPL - statement of changes in equity, DLPA - retained earnings statement, cash book, SPED ECD / ECF)
Experience in support/customer service

Benefits

Comp & perks

Meal allowance: food subsidy
Flexibility: customizable benefits package
Life insurance
Partnership with SESC
Initiatives for physical, mental, and emotional well-being

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

taxfiscal bookkeepingSPED EFDDCTFbalance sheetDREDMPLDLPAcash bookSPED ECD

Soft Skills

communication skills

Certifications

degree in Accounting