Director, Customer Success

JDPA LIMITED

Director of Customer Success guiding multiple OEM clients with automotive sales and pricing insights. Utilizing data to provide strategic recommendations and develop next-gen analytics leaders.

Posted 4/15/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $165,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Customer Success lead for multiple OEM clients (domestic and import)
Establish yourself as an expert in the automotive industry using data analytics
Work with clients on recurring engagements to optimize budgets in pricing, profitability, and demand planning
Regularly present to and interact with high-ranking automotive OEM executives
Develop and present actionable insights based on pricing and sales data
Identify and pursue opportunities for business development among existing and potential clients
Support development of data analytics leaders in the Customer Success organization
Mentor junior analysts and support their development

Requirements

What you’ll need

10+ years of experience in consulting / finance / analytics or sales
MBA highly desirable
Auto industry experience a must, ideally in sales or finance
Desired skills include Data analysis, Problem solving, storytelling, communication, leadership level presentations
Ability to think quickly on your feet
Consulting experience highly desirable
Ability to interact effectively with people including senior management
Desired software experience in Excel, PowerPoint, Tableau, SQL
Thrives on tackling difficult problems in a dynamic and fast-paced environment
Requires 25-30% travel

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisproblem solvingstorytellingconsultingsales

Soft Skills

communicationleadershippresentationmentoringinterpersonal

Certifications

MBA