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JD.COM

Product Manager – Supply Chain

JD.COM

Product Manager leading supply chain product strategy for Joybuy's European markets at JD.com. Driving full product lifecycle and optimizing operations for e-commerce fulfilment.

Posted 6/6/2026full-timeLondon • 🇬🇧 United KingdomSeniorLeadWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Define and own the product vision, strategy, and roadmap for international supply chain products supporting Joybuy's European operations
  • Align product priorities with broader business goals and market expansion plans
  • Drive the full product lifecycle from discovery and requirements definition through design, development, launch, and continuous iteration
  • Write clear PRDs, define success metrics, and ensure timely delivery
  • Lead product initiatives across one or more domains, cross-border inventory management, warehouse management systems (WMS), order fulfilment and allocation, last-mile delivery integration, returns and reverse logistics, carrier management, and supply chain visibility
  • Dive deep into supply chain operations and business scenarios, work with local fulfilment teams, merchants, logistics partners, and customer service to identify pain points and opportunities
  • Translate operational insights into product improvements that drive efficiency, cost reduction, and customer satisfaction
  • Define and track key product metrics (fulfilment SLA, cost per order, inventory turnover, on-time delivery rate, return rate, etc.)
  • Use data to prioritise, measure impact, and drive continuous optimisation
  • Partner closely with teams to drive alignment and execution excellence

Requirements

What you’ll need
  • Bachelor's degree or equivalent practical experience
  • 7+ years of product management experience, with at least 3+ years in supply chain, logistics, or fulfilment-related product roles
  • Deep understanding of supply chain and logistics operations, experience with WMS, OMS, TMS, inventory management, or last-mile delivery systems
  • Proven track record of delivering complex, cross-functional product initiatives from concept to launch at scale
  • Strong analytical and data-driven mindset, comfortable with SQL, A/B testing, and quantitative analysis
  • Excellent stakeholder management and communication skills, with the ability to navigate a matrix organisation across multiple time zones
  • Fluent in English.

Benefits

Comp & perks
  • Competitive salary
  • Great location
  • Supportive, people-first culture
  • Global projects access
  • Learning opportunities
  • Inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementsupply chain operationslogisticsdata analysisSQLA/B testingquantitative analysisproduct lifecycle managementsuccess metrics definitioncontinuous optimisation
Soft Skills
stakeholder managementcommunicationanalytical mindsetcross-functional collaborationproblem-solvingstrategic thinkingleadershipadaptabilitycustomer satisfaction focusexecution excellence