Product Manager

JD.COM

Product Manager focusing on enhancing the user journey of e-commerce mobile apps. Collaborating with cross-functional teams to improve customer acquisition and overall app performance.

Posted 6/6/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews.
Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.
Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.

Requirements

What you’ll need

Recent 5+ years of experience in product management (mobile apps and web apps) in creating / mapping customer user journey experience from end to end in the e-commerce industry for European countries.
Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.
Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.

Benefits

Comp & perks

Competitive salary
Health insurance
Retirement plans
Performance bonuses
Learning opportunities
Inclusive environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdata analyticscustomer journey mappingperformance metricsmobile appsweb appse-commercemachine learning

Soft Skills

analytical skillscommunication skillscollaborationdecision making

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Business AdministrationBachelor’s degree in Product ManagementBachelor’s degree in FinanceBachelor’s degree in Engineering