Application Engineer – Aftermarket

JBT Marel

Application Engineer specializing in aftermarket services for food technology at JBT Marel. Preparing proposals and managing customer satisfaction while developing technical solutions and support.

Posted 7/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Help prepare complex parts and service proposals
Create new part numbers in JDE for legacy items not transferred from Syteline or for part numbers that exist in other JBT ERP's (ICS and/or SNK)
Assist sales and customers with technical questions that may require research and consultation
Manage customers with warranty or performance issues post-equipment installation or post-retrofit
Develop department procedures required to ensure parts and service margin performance within department sales goals
Report potential sales activity from customer follow-ups or customer's reason for not pursuing purchase
Work multiple shifts to support international customers, and after-hours emergencies
Assist Sales with gathering technical/product information in preparation for presentations

Requirements

What you’ll need

5 Years experience in Food or related Industry or build to order in related machine or system design
Bachelors in Engineering or Industrial Technology
You must be authorized to work in the US without sponsorship now or in the future.
Travel up to 40% (higher in the first 6 months-up to 60%)

Benefits

Comp & perks

Medical
Dental
Life insurance
Short-term and long-term disability
Family leave
Vision coverage
Matched 401(k) plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Parts Number CreationService Margin PerformanceTechnical ResearchSales Activity ReportingSystem Design

Soft Skills

Customer SupportCommunicationProblem Solving