JBi Digital

Technical Project Manager

• Project Leadership: Defining scope, requirements, team structures, and ensuring delivery on time, budget, and quality for complex customer experience and engineering solutions.
• Delivery Control: Develop and maintain detailed scoping documents, project plans, resource schedules, budgets and budget reconciliations, ensuring projects are delivered on time, within budget and at the agreed scope.
• Delivery Management: Lead and manage large-scale digital transformation projects from inception to completion, co-ordinating UX, UI, Strategy, technical teams and sometimes 3rd parties/vendors, to ensure flawless execution and delivery of robust and scalable digital solutions.
• Change Control: Manage changes to the project scope, through change, project schedule, and project costs Stakeholder Management: Acting as the primary interface both internal teams and with clients, facilitating project delivery related discussions, resolving conflicts, and updating senior stakeholders.
• Cloud Hosting: Have exposure to cloud hosting and understand its role in digital transformation.
• Risk & Financial Management: Proactively identifying, mitigating risks/issues, managing project finances for profitability, and reporting status to the PMO.
• Team Guidance: Guiding cross-discipline teams, removing obstacles, providing feedback, and ensuring teams are productive and focused.

Senior Digital Project Manager

• Defining scope, requirements, team structures, and ensuring delivery on time, budget, and quality for complex customer experience and engineering solutions.
• Develop and maintain detailed scoping documents, project plans, resource schedules, budgets and budget reconciliations, ensuring projects are delivered on time, within budget and at the agreed scope.
• Lead and manage large-scale digital transformation projects from inception to completion, co-ordinating UX, UI, Strategy, technical teams and sometimes 3rd parties/vendors, to ensure flawless execution and delivery of robust and scalable digital solutions.
• Manage changes to the project scope, through change, project schedule, and project costs.
• Acting as the primary interface both internal teams and with clients, facilitating project delivery related discussions, resolving conflicts, and updating senior stakeholders.
• Have exposure to cloud computing and understand its role in digital transformation.
• Proactively identifying, mitigating risks/issues, managing project finances for profitability, and reporting status to the PMO.
• Guiding cross-discipline teams, removing obstacles, providing feedback, and ensuring teams are productive and focused.

Account Executive

• Support the account management team in maintaining key agency relationships, ensuring an outstanding level of service and responsiveness.
• Act as a professional point of contact for client teams via email, calls, and in-person meetings.
• Assist in the definition and implementation of digital strategies and long-term roadmaps for clients.
• Work closely with Project Managers and delivery teams to ensure client requirements are briefed accurately and work is delivered on time and to a high standard.
• Manage essential account administration, including agenda writing, detailed note-taking, and internal coordination to ensure seamless account workflows.
• Represent the agency at industry events and networking opportunities to strengthen the brand’s presence.
• Proactively identify upsell and cross-sell opportunities within existing & new accounts to support year-on-year growth.
• Support the New Business team in the scoping and writing of persuasive proposals, Statements of Work, and pitch decks.
• Take an active role in pitch preparations and presentations, helping to articulate the agency’s value proposition to both existing and prospective clients.
• Provide occasional support for new business opportunities and tendering efforts as required by the senior team.

Digital Account Executive

Account Manager

• Responsible for day-to-say account management, working closely with client teams to build key relationships and ensure an outstanding level of service.
• Support the transition of new clients into delivery, ensuring a seamless handover and strong foundation for long-term partnership.
• Proactively lead and be responsible, in collaboration with the delivery lead, for the account and ultimate client success.
• Proactively identify opportunities to grow accounts year-on-ear by working closely with client and internal teams to develop long term, iterative digital roadmaps.
• Work closely with Project Managers and delivery teams to ensure work is delivered on time, on brief and to a high standard.
• Work with client procurement teams and commercial teams to ensure that accounts are run efficiently and in alignment with due process.
• Support with the scoping and writing of Statements of Work and proposals.
• Lead the writing, coordination and submission of tenders, RFIs, RFPs and framework applications (e.g., G-Cloud, DOS).
• Collaborate with technical, UX and delivery teams to shape client digital strategies, compelling and insight-led responses, delivery estimations to support proposal writing.
• Identify and qualify new business opportunities, supporting the development of the agency’s public sector pipeline.
• Maintain and evolve key sales collateral, including case studies, tender libraries and credentials decks.
• Support pitch preparation and presentation, acting as a key point of contact for prospects and partners.
• Track and analyse win rates and feedback to continuously improve our approach.
• Stay up-to-date on sector trends and procurement frameworks, representing JBi at events and webinars as needed.

Senior Digital Project Manager

Senior Digital Project Manager

Digital Account Executive

Digital Account Manager