JBi Digital

Technical Project Manager

• Project Leadership: Defining scope, requirements, team structures, and ensuring delivery on time, budget, and quality for complex customer experience and engineering solutions.
• Delivery Control: Develop and maintain detailed scoping documents, project plans, resource schedules, budgets and budget reconciliations, ensuring projects are delivered on time, within budget and at the agreed scope.
• Delivery Management: Lead and manage large-scale digital transformation projects from inception to completion, co-ordinating UX, UI, Strategy, technical teams and sometimes 3rd parties/vendors, to ensure flawless execution and delivery of robust and scalable digital solutions.
• Change Control: Manage changes to the project scope, through change, project schedule, and project costs Stakeholder Management: Acting as the primary interface both internal teams and with clients, facilitating project delivery related discussions, resolving conflicts, and updating senior stakeholders.
• Cloud Hosting: Have exposure to cloud hosting and understand its role in digital transformation.
• Risk & Financial Management: Proactively identifying, mitigating risks/issues, managing project finances for profitability, and reporting status to the PMO.
• Team Guidance: Guiding cross-discipline teams, removing obstacles, providing feedback, and ensuring teams are productive and focused.

Senior Digital Project Manager

• Defining scope, requirements, team structures, and ensuring delivery on time, budget, and quality for complex customer experience and engineering solutions.
• Develop and maintain detailed scoping documents, project plans, resource schedules, budgets and budget reconciliations, ensuring projects are delivered on time, within budget and at the agreed scope.
• Lead and manage large-scale digital transformation projects from inception to completion, co-ordinating UX, UI, Strategy, technical teams and sometimes 3rd parties/vendors, to ensure flawless execution and delivery of robust and scalable digital solutions.
• Manage changes to the project scope, through change, project schedule, and project costs.
• Acting as the primary interface both internal teams and with clients, facilitating project delivery related discussions, resolving conflicts, and updating senior stakeholders.
• Have exposure to cloud computing and understand its role in digital transformation.
• Proactively identifying, mitigating risks/issues, managing project finances for profitability, and reporting status to the PMO.
• Guiding cross-discipline teams, removing obstacles, providing feedback, and ensuring teams are productive and focused.

Account Executive

• Support the account management team in maintaining key agency relationships, ensuring an outstanding level of service and responsiveness.
• Act as a professional point of contact for client teams via email, calls, and in-person meetings.
• Assist in the definition and implementation of digital strategies and long-term roadmaps for clients.
• Work closely with Project Managers and delivery teams to ensure client requirements are briefed accurately and work is delivered on time and to a high standard.
• Manage essential account administration, including agenda writing, detailed note-taking, and internal coordination to ensure seamless account workflows.
• Represent the agency at industry events and networking opportunities to strengthen the brand’s presence.
• Proactively identify upsell and cross-sell opportunities within existing & new accounts to support year-on-year growth.
• Support the New Business team in the scoping and writing of persuasive proposals, Statements of Work, and pitch decks.
• Take an active role in pitch preparations and presentations, helping to articulate the agency’s value proposition to both existing and prospective clients.
• Provide occasional support for new business opportunities and tendering efforts as required by the senior team.

Digital Account Executive

Account Manager

• Responsible for day-to-say account management, working closely with client teams to build key relationships and ensure an outstanding level of service.
• Support the transition of new clients into delivery, ensuring a seamless handover and strong foundation for long-term partnership.
• Proactively lead and be responsible, in collaboration with the delivery lead, for the account and ultimate client success.
• Proactively identify opportunities to grow accounts year-on-ear by working closely with client and internal teams to develop long term, iterative digital roadmaps.
• Work closely with Project Managers and delivery teams to ensure work is delivered on time, on brief and to a high standard.
• Work with client procurement teams and commercial teams to ensure that accounts are run efficiently and in alignment with due process.
• Support with the scoping and writing of Statements of Work and proposals.
• Lead the writing, coordination and submission of tenders, RFIs, RFPs and framework applications (e.g., G-Cloud, DOS).
• Collaborate with technical, UX and delivery teams to shape client digital strategies, compelling and insight-led responses, delivery estimations to support proposal writing.
• Identify and qualify new business opportunities, supporting the development of the agency’s public sector pipeline.
• Maintain and evolve key sales collateral, including case studies, tender libraries and credentials decks.
• Support pitch preparation and presentation, acting as a key point of contact for prospects and partners.
• Track and analyse win rates and feedback to continuously improve our approach.
• Stay up-to-date on sector trends and procurement frameworks, representing JBi at events and webinars as needed.

Digital Account Manager

Product Manager

• Own and strategically manage one of our clients' core digital platforms, defining its vision, roadmap, and feature set.
• Lead the full project lifecycle, including the development and implementation of new features and functionality from conception through to successful delivery.
• Work closely with clients and internal stakeholders to meticulously gather and prioritise requirements, translating business needs into clear user stories and managing the product backlog.
• Ensure the platform rigorously meets high-quality standards and crucial compliance guidelines, including WCAG accessibility and adherence to Public Sector/GDS best practice.
• Work daily with the development team to clarify requirements, troubleshoot technical problems, and drive continuous improvement of the platform.
• Apply an innovative and rigorous analytical approach to identify issues, define root causes, and deliver effective solutions quickly.
• Manage the project lifecycle from initial concept and requirements gathering through to final delivery and launch.

Senior Digital Project Manager

Senior Digital Project Manager

Digital Account Executive

Digital Account Manager

Digital Product Owner