Javvy Coffee

IT Support

• Manage all employee devices (Mac and Windows) across the organization
• Oversee device lifecycle (procurement, provisioning, maintenance, decommissioning) in partnership with our PEO provider
• Administer and optimize our existing MDM solution provided through our PEO
• Provide hands-on IT support and troubleshooting across the organization
• Ensure consistent device standards, security configurations, and compliance across all endpoints
• Monitor IT vendor and software spend, track billing for IT services, and identify opportunities for cost savings and optimization
• Own system access across all tools and platforms
• Design and maintain onboarding and offboarding processes for IT and system access
• Ensure least-privilege access and proper role-based permissions
• Monitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practices
• Lead company-wide cybersecurity initiatives and training programs
• Implement and manage security tools (e.g., endpoint protection, MFA, SSO)
• Identify risks and proactively strengthen our security posture
• Establish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usage
• Partner with teams to evaluate emerging AI workflows, tools, and automations for security, privacy, and operational risk
• Own and administer our Google Workspace environment (user management, security settings, configurations)
• Evaluate, implement, and manage additional IT systems and tools as we scale
• Own vendor relationships for IT-related services (including our PEO for device/MDM)
• Ensure systems are scalable, reliable, and cost-effective
• Establish and maintain data backup and recovery processes
• Develop and test disaster recovery and business continuity plans
• Build and maintain IT policies, standards, and procedures from scratch
• Ensure alignment with security best practices and any relevant compliance requirements
• Create clear documentation for systems, processes, and internal use

IT Manager

Recruitment

• Own full-cycle recruiting across multiple departments and functions, serving as the primary driver of talent acquisition for the business
• Partner closely with hiring managers and leadership to define hiring needs, candidate profiles, and recruiting strategies aligned to company growth goals
• Build and maintain strong pipelines of top talent within CPG, food & beverage, wellness, nutrition, supplements, and consumer brands
• Lead sourcing efforts through LinkedIn, networking, referrals, industry outreach, and creative recruiting strategies
• Manage all aspects of the candidate experience, including outreach, interview coordination, communication, and offer processes
• Act as a trusted recruiting partner by advising hiring managers on market trends, candidate quality, compensation expectations, and hiring best practices
• Help strengthen Javvy’s employer brand as we continue scaling nationally
• Improve recruiting operations, ATS workflows, hiring processes, and recruiting analytics
• Provide support across core People Operations and HR functions, particularly during maternity leave coverage for the Head of People
• Assist with onboarding, offboarding, employee documentation, HR systems administration, and employee support
• Support compliance-related processes including leave administration, policy updates, HR recordkeeping, and operational workflows
• Assist with payroll coordination, benefits administration, PTO tracking, and day-to-day People Operations support
• Help maintain and improve internal policies, SOPs, employee resources, and the employee handbook
• Support employee engagement initiatives, culture-building efforts, and internal programming
• Assist with HR systems management (Rippling or similar), reporting, and operational process improvements
• Gain exposure to broader People strategy and infrastructure as the company continues to scale

People Operations, Talent Acquisition Partner

SEO Marketing

• Own and execute SEO and GEO strategies across website content, blogs, landing pages, and other organic growth channels.
• Develop keyword, topic, and search-intent strategies that support business goals.
• Optimize content for both traditional search engines and AI-powered answer engines.
• Identify opportunities to increase visibility in AI Overviews, featured snippets, answer boxes, and generative AI responses.
• Monitor search algorithm updates, AI platform changes, and emerging GEO best practices.
• Create SEO-informed content plans, blog calendars, and topic clusters.
• Write, edit, and optimize blog posts designed to rank, educate, and convert.
• Build detailed content briefs, outlines, meta titles, meta descriptions, FAQs, schema recommendations, and internal linking plans.
• Refresh and improve existing content based on performance, competitive gaps, and changing search behavior.
• Ensure content is accurate, brand-aligned, helpful, and structured for AI discoverability.
• Stay current on new AI releases, generative search tools, and changes in how people discover brands online.
• Regularly evaluate how the company appears across AI platforms such as ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews, and other answer engines.
• Translate AI and market trend insights into actionable optimization recommendations.
• Test new tools, workflows, and content formats that improve search and AI visibility.
• Manage day-to-day SEO workflows, content updates, audits, reporting, and optimization tasks.
• Improve SEO processes, templates, dashboards, and recurring workflows.
• Coordinate with writers, designers, developers, and marketing team members to keep initiatives moving efficiently.
• Conduct on-page and basic technical SEO reviews, including metadata, internal links, broken links, redirects, indexability, site structure, and page speed issues.
• Prioritize SEO tasks based on business impact.
• Track organic traffic, keyword rankings, content performance, conversions, backlinks, and AI search visibility.
• Build regular reports with insights, takeaways, and recommended next steps.
• Monitor competitors, content gaps, SERP changes, and market trends.
• Use data to guide content updates, new content creation, and technical improvements.

SEO and AI Search Strategist

Data Analyst

• Manage the day-to-day relationship and workflow with the external data agency across BigQuery, ETL pipelines, data modeling, dashboards, and reporting requests.
• Define project scopes, priorities, timelines, tickets, and acceptance criteria for analytics initiatives.
• Review and validate agency deliverables for accuracy, logic, documentation quality, naming consistency, and business relevance.
• Maintain and prioritize the company analytics roadmap across leadership, marketing, finance, operations, e-commerce, and growth teams.
• Ensure analytics projects are delivered on time with clear requirements and minimal revisions.
• Escalate blockers and ensure projects remain on track.
• Validate dashboards, SQL queries, data models, funnel reporting, and KPI outputs against source systems and business rules.
• Investigate discrepancies, tracking issues, missing data, duplicate events, and reporting inconsistencies.
• Develop and maintain QA processes, reconciliation workflows, metric dictionaries, and reporting documentation.
• Own and enforce company-wide metric definitions including revenue, CAC, contribution margin, shipping, refunds, discounts, subscriptions, marketplace reporting, and attribution rules.
• Ensure consistency across BigQuery, BI tools, Amplitude/PostHog, marketing platforms, and finance reporting.
• Proactively identify and resolve discrepancies, reporting gaps, and tracking issues before they impact stakeholders.
• Write and optimize SQL queries in BigQuery to answer business questions and support operational decision-making.
• Build and maintain dashboards, recurring reports, and executive-level visualizations.
• Support daily ad hoc reporting requests while improving long-term self-service reporting capabilities.
• Analyze e-commerce performance across acquisition, conversion rate, retention, LTV, AOV, subscriptions, customer cohorts, product performance, shipping, and marketplaces.
• Translate analytical findings into actionable business recommendations while clearly communicating assumptions, caveats, and confidence levels.
• Deliver reporting and insights that are trusted, actionable, and easy for teams to interpret and use.
• Partner with developers and the external agency to maintain accurate event tracking, data ingestion, and instrumentation.
• Support implementation and QA for GTM, pixels, server-side tracking, browser-based tracking, webhooks, and related analytics infrastructure.
• Manage and validate funnel reporting and user journey analysis within Amplitude or PostHog.
• Identify tracking gaps, event taxonomy issues, and opportunities to improve reporting quality.

Marketing

• Own and scale Meta, Snapchat, and AppLovin campaigns end-to-end
• Support other media buyers with high-volume creative launches and ad optimizations (500+ ads per week), executed manually with zero errors in setup, targeting, or budgets
• Build and run creative testing frameworks to find hooks, angles, and formats that scale profitably
• Manage full campaign infrastructure: audiences, bidding (CBO/ABO), segmentation, and budget pacing
• Analyze daily performance data (Northbeam, GA4, dashboards) to drive CAC efficiency and scaling decisions
• Track and report funnel performance across creative, landing pages, copy, and influencer campaigns
• Deliver actionable creative feedback based on performance patterns
• Collaborate closely with growth and creative teams while owning results
• Relentlessly monitor and adjust campaigns—including nights and weekends—to maximize performance

Senior Media Buyer

• Own full-cycle recruiting from sourcing to offer
• Proactively source candidates through LinkedIn, job boards, and referrals
• Define role requirements and ideal candidate profiles with hiring managers
• Conduct screening calls and assess candidates for skill and culture fit
• Coordinate interviews and manage the hiring process efficiently
• Deliver a high-quality candidate experience
• Own onboarding logistics for new hires
• Partner with managers to ensure new employees succeed
• Support HR systems, employee records, and documentation
• Assist with employee relations matters and escalate when appropriate

IT Manager

People Operations, Talent Acquisition Partner

SEO and AI Search Strategist

Data Analyst

Senior Media Buyer

People Operations Generalist – Recruiter