Strategic AI Outcomes Manager

Jasper

Strategic AI advisor helping Jasper’s enterprise marketing customers scale generative AI programs. Driving measurable outcomes, adoption, governance, and executive alignment across customer organizations.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $201,000 - $237,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Enterprise Customer Success and Strategic Consulting, with a strong focus on AI transformation and digital strategy. Proven ability to influence executive stakeholders and drive organizational change while connecting technology investments to measurable business outcomes.

Highest-signal resume keywords

Enterprise Customer SuccessStrategic ConsultingAI TransformationExecutive PresenceOrganizational Change Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Generative AIDigital TransformationBusiness AcumenSuccess Metrics DefinitionComplex Account Management

Soft Skills

Influencing Without AuthorityFacilitation SkillsComfort Operating in Ambiguity

Tools & Technologies

Marketing TechnologySaaSEnterprise Software

Industry Keywords

Fortune 500Consulting ExperienceGovernance ModelsChange ManagementCustomer Advocacy

About the role

Key responsibilities & impact

Build trusted-advisor relationships with senior marketing, operations, digital transformation, and executive leaders
Facilitate strategic conversations connecting Jasper's capabilities to customer business priorities
Help customers develop and evolve enterprise AI strategies and roadmaps
Lead executive conversations focused on outcomes, value realization, adoption trends, and future opportunities
Define measurable success metrics and build multi-quarter success plans
Identify, prioritize, and expand high-impact AI use cases across business units
Track progress toward outcomes and proactively remove barriers
Drive enterprise adoption by identifying new teams, workflows, and business processes for Jasper
Partner with customer champions to build internal momentum and lead organizational change
Recommend governance, enablement, and operating models for sustainable AI adoption
Orchestrate Solutions Architects, Product, Marketing, and Customer Education teams
Advocate for customer needs and influence product roadmap priorities
Work with Account Executives to surface strategic growth opportunities while commercial teams own pricing, renewals, and contracting
Manage complex executive-level escalations through concrete resolution
Surface customer success stories and best practices and identify advocacy opportunities
Bring enterprise customer insights back to Jasper to improve products and customer programs

Requirements

What you’ll need

7–10+ years in Enterprise Customer Success, Strategic Consulting, Digital Transformation, Management Consulting, or a similar customer-facing strategic role
Experience managing complex enterprise accounts with executive stakeholders
Proven ability to influence VP- and C-level leaders
Track record of leading organizational change or transformation initiatives
Strong business acumen connecting technology investments to measurable outcomes
Executive presence and facilitation skills
Ability to influence without authority
Comfort operating in ambiguity on 12–18 month outcome cycles
Hands-on experience with generative AI, AI transformation, or other emerging technologies
Background in marketing technology, SaaS, or enterprise software
Experience working with Fortune 500 organizations
Consulting experience at firms such as Accenture, Deloitte, Slalom, EY, Bain, or McKinsey is a plus
Must be legally eligible to work in the United States
Role requires at least two years of valid U.S. work authorization
Willingness to address visa sponsorship requirements as specified in the application

Benefits

Comp & perks

Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
401(k) program with up to 2% company matching
Equity grant participation
Flexible PTO
FlexExperience budget ($900 annually)
FlexWellness program ($1,800 annually)
Generous budget for home office setup
$1,500 annual learning and development stipend
16 weeks of paid parental leave