Jasper

AI, IT Systems Engineer

Jasper

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $135,000 - $155,000 per year

About the role

  • Modernize and fine-tune our IT systems to ensure they securely and efficiently support autonomous and agentic AI workflows. Build reliable, scalable automation infrastructure that significantly enhances team efficiency and reduces manual work.
  • Partner with the Director of AI Enablement & IT to operationalize AI initiatives using tools like Claude, ChatGPT, and Zapier. Design intelligent workflows that connect platforms like Google Workspace and Slack, allowing AI agents to trigger real, multi-step actions.
  • Administer and optimize core IT domains, including Identity Providers and Mobile Device Management. Leverage advanced features like Okta Workflows to streamline identity and access operations.
  • Deploy across various departments to assist directly with the technical rollout of AI enablement projects.
  • Manage and streamline our broader SaaS stack, including Google Workspace, Linear, and tens of other applications.
  • Assist in creating playbooks and training resources to help teams adopt new AI tools seamlessly into their existing workflows.

Requirements

  • 4–6 years of experience in IT systems engineering, IT support, or a related technical role.
  • Demonstrated experience designing and deploying intelligent systems that automate cross-platform workflows and prepare infrastructure for AI-driven scale.
  • Strong, hands-on administrative experience with Identity Providers (Okta) and Mobile Device Management (Rippling IT).
  • Proven track record of managing and integrating modern SaaS applications (Google Workspace, Linear, etc.).
  • Ability to act as a multifaceted technical specialist, comfortably pivoting between core IT operations and cross-functional AI implementation projects.
  • Strong communication skills with the ability to translate complex technical concepts and business impact clearly to non-technical stakeholders.
Benefits
  • Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families
  • 401(k) program with up to 2% company matching
  • Equity grant participation
  • Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work
  • FlexWellness program ($1,800 annually) to help support your personal health goals
  • Generous budget for home office set up
  • $1,500 annual learning and development stipend
  • 16 weeks of paid parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT systems engineeringautomation infrastructureintelligent systems designcross-platform workflowsidentity managementMobile Device ManagementSaaS application integrationAI-driven scaletechnical rolloutplaybook creation
Soft Skills
strong communicationtechnical translationmultifaceted technical specialist