Business Analyst – IT

JAS Worldwide

Business Analyst responsible for system integrations, process improvements, and digital transformation projects at JAS. Collaborating with operational teams and IT to enhance efficiency and service delivery.

Posted 7/8/2026full-timeAtlanta • California, Florida, Illinois, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Gather and document business, process, and integration requirements from internal stakeholders and customers.
Analyze existing business processes and identify opportunities for improvement, automation, and standardization.
Create clear business requirements, process maps, workflows, and user stories for technology and development teams.
Serve as the primary liaison between business users, customers, and technical teams to ensure alignment on project objectives and deliverables.
Support testing activities, including User Acceptance Testing (UAT), defect tracking, and validation of business requirements.
Assist with solution deployments, go-live activities, user adoption efforts, and post-implementation support.
Help troubleshoot system, process, and integration issues while coordinating resolution efforts with the appropriate teams.
Monitor and track project tasks, timelines, risks, and stakeholder communications to support successful project execution.
Evaluate current operating procedures and recommend more efficient and scalable ways of working.
Support customer integration projects and collaborate with stakeholders to ensure successful onboarding and implementation.
Promote a culture of continuous improvement, innovation, and data-driven decision-making throughout the organization.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Computer Science, Supply Chain Management, Information Systems, or a related field.
Minimum of 3 years of experience within a global freight forwarding environment, including Air Freight, Ocean Freight, Customs Brokerage, or Contract Logistics.
Minimum of 3 years of experience using CargoWise.
Strong business analysis, business process mapping, and requirements gathering skills.
Strong analytical, problem-solving, communication, and project coordination capabilities.
Demonstrated ability to manage multiple priorities and collaborate effectively with cross-functional teams.
Ability to communicate effectively with both technical and non-technical stakeholders.
Self-motivated, organized, and capable of working independently in a fast-paced environment.
Basic project management experience and familiarity with project methodologies and governance practices.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business Process MappingRequirements GatheringUser Acceptance Testing (UAT)Defect TrackingSolution DeploymentData-Driven Decision-MakingAutomationStandardizationTroubleshootingProject Management

Soft Skills

Analytical SkillsProblem-SolvingCommunicationCollaborationSelf-Motivated