Event Manager

Janko Hospitality

Event Manager at The Forester Hotel managing day-to-day operations and exceptional guest experiences. Leading a high-performing team in a luxury hotel environment in Lake Forest, IL.

Posted 6/25/2026full-timeLake Forest • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain a polished and professional appearance, consistently representing the hotel’s luxury brand standards.
Provide 24/7 operational leadership and support; must be available to work a flexible schedule including weekends and holidays.
Ensure full compliance with brand policies, corporate standards, and all local/state/federal regulations.
Oversee all aspects of human resources including recruiting, onboarding, performance management, training, and professional development.
Lead and mentor department heads; foster a culture of accountability, hospitality, and service excellence.
Manage payroll, staffing levels, and progressive discipline as needed, ensuring alignment with budget and service standards.
Conduct daily property walks and inspections to maintain quality standards in guest rooms, public areas, and back-of-house operations.
Proactively respond to guest feedback, ensuring service recovery and continuous improvement in guest satisfaction scores.
Collaborate with Sales and Revenue Management to oversee pricing strategies, group bookings, and revenue optimization.
Develop, monitor, and manage the hotel’s annual operating budget, P&L performance, and financial forecasts.
Oversee capital projects, vendor management, and ensure proper bidding, execution, and approval processes.
Review and approve invoices and purchasing activity; ensure financial accuracy and cost control throughout departments.
Build strong relationships within the local community; actively participate in business associations and public relations efforts.
Uphold all safety and security procedures, including emergency protocols, lost & found, and reporting of suspicious activity.
Operate office systems and perform light physical tasks including lifting up to 50 lbs. Must be able to stand and walk for extended periods; occasional bending, twisting, reaching, and stair climbing required.

Requirements

What you’ll need

Minimum 3–5 years of hotel General Manager experience in an upscale or full-service property required.
Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.
Proven success in managing operations, leading teams, and driving guest satisfaction.
Previous experience with a luxury hotel brand or soft-branded property is highly desirable.
Strong leadership, communication, and organizational skills with a hands-on, service-oriented approach.
Proficiency in hotel systems and Microsoft Office Suite; experience with brand property management and revenue systems preferred.

Benefits

Comp & perks

Competitive compensation package
Competitive Paid Time Off policy
Full benefits package, including 401K and paid time off
Professional development
Hotel discounts at locations worldwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hotel managementoperations managementrevenue optimizationbudget managementperformance managementstaffing managementguest satisfactionvendor managementfinancial forecastingcompliance

Soft Skills

leadershipcommunicationorganizational skillsservice-orientedaccountabilitymentoringproblem-solvingflexibilityrelationship buildinghospitality

Certifications

Bachelor’s degree in hospitality managementBachelor’s degree in Business Administration