Night Auditor

Janko Hospitality

Night Auditor overseeing nightly hotel operations at Hyatt Place Milwaukee Downtown. Ensuring accuracy in guest billing and financial records while providing exceptional late-night service.

Posted 4/25/2026part-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJunior💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Join our team as a Night Auditor at Hyatt Place Milwaukee Downtown.
This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours.
Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment.
Guest Services: Check in and check out guests with a focus on accuracy and customer service.
Account Management: Post charges and payments to guest accounts, ensuring all transactions are accurate.
Audit and Reconciliation: Reconcile guest service agents’ paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor.
Room & Tax Posting: Post room and tax charges and ensure departing folios are printed and distributed to guest rooms.
Gift Shop & Banquet Reconciliation: Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly.
System Maintenance: Run the close day on the computer system, run backups, and generate night audit reports for accounting and management.
Communication: Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information.
Department Logbook: Maintain the front desk logbook to enhance communication between shifts and management.
Safety Standards: Practice written safety standards and rules at all times to ensure a secure and safe work environment.
Physical Requirements: Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required.
Flexible Scheduling: Due to the business demands of the hospitality industry, employees may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Hours may vary depending on business needs.

Requirements

What you’ll need

Experience: At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred.
Communication Skills: Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees.
Mathematical Skills: Ability to calculate amounts and apply basic addition, subtraction, and multiplication.
Analytical Skills: Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes.
Flexibility: Must be flexible with scheduling to accommodate business needs.

Benefits

Comp & perks

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

guest billingfinancial record maintenanceaudit and reconciliationroom and tax postinggift shop reconciliationbanquet event ordersnight audit reportsmathematical skillsdata analysis

Soft Skills

detail-orientedstrong organizational skillscustomer servicecommunicationflexibilityanalytical skills