General Manager

Janko Hospitality

Managing hotel operations and staff for Janko Hospitality properties in Ottawa, IL. Ensuring compliance and guest satisfaction while overseeing financial performance and community relations.

Posted 4/21/2026full-timeOttawa • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain professional appearance and ensure certification for the role.
Work flexible hours, including nights, weekends, and holidays, and provide 24/7 on-call support.
Ensure compliance with franchise standards and local regulations.
Manage HR policies, recruit, train, and develop staff while documenting HR activities.
Handle payroll, staffing, and coaching/discipline of direct reports.
Monitor service quality, inspect rooms, and address guest feedback.
Oversee revenue management, pricing, and collaboration with Sales for group bookings.
Manage hotel budgets, financial statements, and execute the annual hotel plan.
Supervise capital expenditures, ensuring proper bidding and approvals for expenses.
Ensure financial integrity through invoice review and accurate coding.
Foster community relationships and represent the hotel in local events.
Perform safety and security duties, including reporting suspicious activities and handling lost/found items.
Ability to operate office equipment and perform light physical tasks (lifting up to 50 lbs).

Requirements

What you’ll need

3-5 years of Dual General Manager experience preferred, or equivalent hotel management experience.
A bachelor’s degree in hospitality management or business, or related experience.
Previous hotel brand experience and management skills are strongly preferred.
Excellent communication, organizational, and customer service skills.

Benefits

Comp & perks

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hotel managementpayroll managementrevenue managementfinancial statementsstaff trainingHR policiesbudget managementcompliancesafety and security dutiescustomer service

Soft Skills

communicationorganizationalleadershipcoachingflexibilityproblem-solvingcommunity relationsguest feedback managementteam developmentdiscipline

Certifications

hospitality management degreebusiness degreehotel brand certification