HubSpot Administrator I

Jani-King International, Inc.

HubSpot Administrator managing systems, processes, and reporting for Jani-King International’s sales and marketing teams. This hands-on role requires ownership and collaboration for CRM accuracy.

Posted 7/9/2026full-timeAddison • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Own the onboarding experience for new hires across Sales, Marketing, and Operations, ensuring each person is set up in HubSpot and confident using the tools relevant to their role.
Train and mentor team members on system functionality, workflows, and best practices – both one-on-one and in group sessions.
Develop and maintain enablement materials, including role-based setup guides, quick-reference documentation, and training resources teams can self-serve from.
Serve as the ongoing resource for user questions, adoption issues, and refresher training as tools and processes evolve.
Maintain and continuously improve SOPs as sales and marketing processes change, ensuring documentation stays accurate and actionable.
Manage documentation projects end-to-end, from identifying gaps and inconsistencies to drafting, reviewing, and publishing updates.
Lead training and communication around process and system changes so teams understand not just what changed, but why.
Partner with stakeholders across departments to standardize how work moves through the CRM.
Build and maintain recurring reports and dashboards covering pipeline, lead source, rep activity, conversion, and other key sales and marketing metrics.
Fulfill ad hoc reporting requests from sales leadership and other stakeholders, translating business questions into clear, accurate reports.
Own data quality by maintaining custom properties, list segmentation, and pipeline/deal stage configuration.
Identify and resolve duplicate, incomplete, or inconsistent records through regular audits and cleanup.
Manage day-to-day system configuration and user support, triaging requests and escalating system-level issues appropriately.
Support tool integrations between HubSpot and connected platforms, coordinating with the broader systems team as needed.

Requirements

What you’ll need

2–3 years of experience in a sales operations, marketing operations, or CRM administration role
Hands-on experience administering HubSpot
Experience with AI tools (e.g., Claude, ChatGPT) and a willingness to apply them to day-to-day work
Proficiency with Microsoft 365 and its surrounding tools (Outlook, Teams, SharePoint, Excel)
Solid working knowledge of sales and marketing processes and how they connect
Strong written and verbal communication – able to document clearly and train confidently
Data literacy and comfort working in spreadsheets (Excel) for reporting and analysis
Project management versatility – able to run multiple workstreams simultaneously and drive them to completion
A strong sense of ownership, high attention to detail, and proven problem-solving skills
Experience training or mentoring others
Ability to work full-time, in-person, on-site

Benefits

Comp & perks

Medical, dental, vision, 401(k), paid vacation, paid holidays, and more

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HubSpot AdministrationSales OperationsData AnalysisReportingDocumentation ManagementProcess ImprovementWorkflow DevelopmentCRM ConfigurationList SegmentationSOP Maintenance

Soft Skills

Strong CommunicationAttention to DetailProblem-SolvingOwnershipCollaboration