Operations Manager

Jani-King International, Inc.

Operations Manager for Jani-King of Minnesota ensuring client satisfaction and operational success in the Twin Cities metro. Responsible for supporting franchise owners and client engagement in the commercial cleaning sector.

Posted 8/1/2026full-timeBrooklyn Center, Louisville • Kentucky, Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and operational excellence within the commercial cleaning industry, with a focus on floor care and specialty services. Proven ability to lead teams, influence stakeholders, and ensure compliance with safety and brand standards.

Highest-signal resume keywords

Client Relationship ManagementOperational ExcellenceFloor Care ExpertiseBilingual (English/Spanish)Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Floor CareSpecialty ServicesOperational Best PracticesBrand Standards ComplianceAccount Performance Monitoring

Soft Skills

Communication SkillsOrganizational SkillsCoaching AbilityNegotiation SkillsMotivational Skills

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Commercial CleaningClient RelationsSafety StandardsFranchise ManagementAccount Startups

About the role

Key responsibilities & impact

Lead with Expertise. Drive Operational Excellence. Build Lasting Relationships.
Strengthen Client Relationships: Serve as the main point of contact for key accounts
Support Quality and Brand Standards: Conduct brand reviews with franchise owners, recommend improvements
Guide Account Startups: Help coordinate smooth launches of new accounts
Provide Operational Expertise: Share best practices in cleaning methods, floor care, and specialty services
Partner with Sales: Join walkthroughs and proposals to provide operational input
Monitor Performance: Track account activity and outcomes
Promote Safety and Compliance: Reinforce company policies and customer-specific standards

Requirements

What you’ll need

4+ years of management experience in the commercial cleaning industry
Strong background in client relations and negotiations
Technical expertise in floor care and specialty services
Proven ability to influence, coach, and motivate others
Excellent communication and organizational skills
Bilingual (English/Spanish) a plus
Valid driver's license, clean driving record, and reliable personal transportation for travel throughout the Twin Cities metro area

Benefits

Comp & perks

Compensation Package $70,000 – $80,000/year (DOE) + performance bonuses
Support & Training: Access to proven systems, resources, and mentorship
Culture: Be part of a collaborative, energetic regional team