Director of Business Systems

Jane

Director of Business Systems overseeing the integration and configuration of Jane's tools landscape. Collaborating with team leads to ensure coherence in data architecture for SaaS operations.

Posted 5/19/2026full-timeRemote • 🇨🇦 CanadaLead💰 CA$191,300 - CA$258,800 per yearWebsite

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Build a consolidated view of Jane's tools landscape — own the picture of what we're using, where, how it's configured, what it costs, and how the pieces fit together (including future roadmap). Identify overlaps, gaps, and consolidation opportunities.
Lead tool selection and procurement — partner with functional leaders to evaluate, select, and procure new business systems. Bring a rigorous requirements lens, an eye for total cost of ownership, and a clear point of view on integration and data implications.
Own configuration and administration of business systems — establish standards for how tools get configured, who can change them, and how changes are reviewed. Move us from informal admin work to a disciplined, requirements-driven practice.
Build the integration and middleware layer — design and operate the connective tissue between systems - starting with key GTM systems (iPaaS, APIs, event streams) - so data flows reliably and intentionally between the tools that capture it and the systems that consume it.
Own data ingestion & pipeline infrastructure — partner closely with the Analytics team to ensure data flows are set up, on time, and working consistently in both directions - source-system data lands in the warehouse cleanly, and relevant internal apps data is flowing back to tools as needed as well.
Partner across the executive layer — work with leaders in Revenue, Customer, People, Finance, and Marketing to understand their workflows, surface trade-offs, and make sure the systems serving them are coherent with Jane's broader architecture.

Requirements

What you’ll need

8+ years of professional experience in business systems, enterprise applications, or a comparable function, including 4+ years leading teams (manager of managers preferred)
Demonstrated track record owning a business systems function at scale in a SaaS or similarly complex software company — ideally one that grew through 500–1,500 employees
Direct experience instrumenting source systems to feed a modern data warehouse (Snowflake, BigQuery, or similar) and partnering with analytics engineering teams
Direct experience implementing a major CRM (e.g., HubSpot or Salesforce)
Strong technical foundation across modern SaaS tooling — CRM, finance and HR systems, support and ticketing, identity and access, and the iPaaS / integration patterns that connect them
Experience designing and operating an integration architecture — you've made the calls on iPaaS vs. point-to-point vs. event-driven patterns and can articulate the trade-offs
Experience partnering with Data & Analytics teams on ingestion and pipeline infrastructure — you understand what BI and data engineering need from source systems and have built source-of-truth practices that hold up
Strong vendor selection and procurement instincts — you can run a rigorous evaluation, negotiate well, and avoid the traps of shiny-object tooling
A consultative, requirements-first orientation — you push back productively when stakeholders ask for tools or configurations without clearly defined needs, and you make better decisions stick
Excellent influence and stakeholder management skills — you can align cross-functional executives on shared standards and trade-offs that may not be locally optimal
Demonstrated ability to standardize and operationalize — you've taken a function operating on tribal knowledge and turned it into a disciplined, documented practice
(nice to have) Experience evaluating and integrating AI-enabled tooling into the business systems stack

Benefits

Comp & perks

equity through our JSOP (Jane Stock Option Plan)
Our stock has grown 11x over the past six years
team members have had the opportunity to exercise their options three times in that same period
In May 2025, Jane was valued at $1.8B
recently backed by TCV

ATS Keywords

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Hard Skills & Tools

business systemsenterprise applicationsdata ingestiondata pipeline infrastructureintegration architectureCRM implementationSaaS toolingiPaaSdata warehousevendor selection

Soft Skills

stakeholder managementinfluenceconsultative orientationrequirements-driven practicestandardizationoperationalizationnegotiationcross-functional collaborationdecision-makingteam leadership