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Jane

Senior Staff UX Researcher

Jane

Join Jane as their first dedicated UX Researcher to influence product decisions and improve customer experiences at a high-growth SaaS company.

Posted 4/27/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$150,000 - CA$243,800 per yearWebsite

About the role

Key responsibilities & impact
  • Build strong, trusted relationships across Jane, helping teams stay connected to real customer needs and bringing curiosity and empathy into how decisions are made
  • Deliver clear, actionable insights that influence product direction and help teams understand what truly creates a delightful experience
  • Raise the bar for research quality and consistency by building on existing practices and supporting others to run thoughtful, effective research in their day-to-day work
  • Create and improve systems, tools, and practices that make research more accessible, scalable, and easy to apply across multiple teams
  • Consistently prioritize and deliver meaningful research in a fast-moving environment, balancing speed with depth while focusing on the highest-impact opportunities

Requirements

What you’ll need
  • 8+ years of experience in UX Research, Product Research, or a similar role
  • Experience working cross-functionally and communicating effectively with a wide range of partners, including senior leaders
  • Strong research craft, including framing problems, selecting appropriate methodologies, and synthesizing insights into clear, compelling narratives
  • Experience helping others run better research, whether through coaching, systems, or shared practices
  • Familiarity with using AI or automation tools in research workflows, with good judgment on where they add value and where human insight is critical

Benefits

Comp & perks
  • Comprehensive benefits package
  • Career development conversations
  • Regular compensation growth based on experience and contribution

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX ResearchProduct ResearchResearch methodologiesSynthesis of insightsCoaching in researchAI tools in researchAutomation tools in research workflows
Soft Skills
Relationship buildingCommunicationCuriosityEmpathyPrioritizationAdaptabilityCollaboration