Jane.app

Customer Support

• Join Jane's mission to help the helpers with Jane and simplify the lives of healthcare practitioners and patients daily.
• Jane is a remote-first company, enabling online booking, charting, scheduling, telehealth, secure payments, and a growing library of features for healthcare providers.
• We value collaboration, humility, and a growth mindset; we welcome flexible learning and adaptation.
• The role: Customer Support Team Captain who coaches a team of Drivers delivering human-centered support to healthcare practitioners.
• You’ll drive coaching, development, and strategies to improve customer experience and outcomes.

Customer Support Team Lead