Jane.app

Product Designer

• Help us redefine our onboarding strategy and improve the onboarding experience for our customers
• Build an expert-level understanding of how different segments of customers onboard to Jane
• Identifying new and novel ways to onboard customers using new and innovative technologies
• Building a process for experimentation and growth for Jane, focused on increasing activation and reducing churn
• Support our first foray into Product-Led Growth by designing experiences that drive self-service success and adoption.

Staff Product Designer – Onboarding

Performance Marketing

• Analyze and optimize search engine marketing channels (e.g., Google Ads, Microsoft Bing) to achieve maximum ROI using a data-informed analysis.
• Hands-on design, execution, and optimization of SEM campaigns, including trafficking, quality control, brand safety, launching, reporting, and performance analysis.
• Create and refine landing pages using tools like Unbounce to improve conversion rates.
• Provide actionable insights and data-backed recommendations to leadership, ensuring alignment with growth objectives.
• Provide data-informed recommendations for bidding, creative, targeting, landing pages, modeling, LTV, lead scoring, and budget optimization to drive top performance.
• Work closely with our in-house design and content writers to create new creatives, landing pages and messaging.
• Collaborate with our campaigns marketing team to provide strategic input, data-informed recommendations and support the execution of integrated marketing campaigns.
• Stay updated on digital marketing and search trends, algorithm changes, and industry best practices to maintain competitive campaign performance

Performance Marketing Manager

Full-stack Engineer

• Deliver Core Scheduling Features: Build and maintain booking and calendar functionality across both admin and online flows
• Sustain and Continue to Improve Existing Features: Participate in tech migration, refactoring, and modernization work
• Integrate with Other Jane Systems: Collaborate closely with other teams including Marketplace, Mobile, and GMC teams
• Adopt and Apply AI Tools in Development: Leverage AI for productivity, testing, or code quality
• Demonstrate Product Mindset and Customer Empathy: Think beyond code - understand scheduling’s role in user workflows

Senior Software Developer – Scheduling

• Drive the modernization of our scheduling codebase, introducing modular, maintainable patterns that enable future growth and integrations across Jane’s ecosystem.
• Design and deliver core scheduling and booking capabilities across both admin and online flows, leveraging full-stack expertise.
• Collaborate closely with Marketplace, Mobile, and Grow My Clinic teams to build robust APIs and data flows that power scheduling-driven experiences throughout Jane. Represent Scheduling in company-wide architecture discussions.
• Identify and address performance bottlenecks, technical debt, and scalability challenges. Improve observability and monitoring to ensure Scheduling remains performant under heavy load.
• Guide and coach developers across levels — from design reviews to pairing and documentation — fostering architectural thinking and technical excellence across the org.
• Leverage AI tools for productivity, testing, and code quality. Explore how AI-based integrations could shape the future of scheduling automation at Jane.
• Build with empathy for both practitioners and patients. Understand how scheduling impacts the broader Jane experience and design with reliability, clarity, and usability in mind

Staff Software Developer – Scheduling

• Shape cohesive end-to-end experiences for extensions built on the Jane platform by internal and external developers
• Clarify problems and scope with Product Management and Engineering; frame extension use cases end to end
• Define the practitioner experience for install, connect, and use flows, including extension catalog, authorization, and return-to-Jane moments
• Create UX patterns and UI specs that teams and partners can reuse; contribute to the design system to keep platform experiences consistent
• Prototype and test key workflows with practitioners; rapidly iterate to make cross-product journeys coherent
• Partner with Clinical engineering on the SDLC to slice problems, validate technical approaches early, and ensure extension-created content is presented readably and safely in Jane
• Align cross-functionally with Partnerships, Security, and Clinical on guardrails and acceptance criteria

Senior Product Designer, Clinical

Developer Relations

• Lead and grow a small, high-impact AI Tooling & Developer Experience team with potential to expand
• Partner with Product, Engineering, and developers across Jane to define best practices for AI adoption in development workflows
• Act as a visible advocate for AI usage: share learnings via Tech Radar, AI channels, and internal demos
• Oversee delivery of tools, best-practice adoption, and integrations that improve developer productivity and reduce friction
• Evaluate ROI of new AI tools and models and participate in budgeting decisions
• Shape the team’s long-term vision to expand into a broader developer experience group owning tooling, automation, and environments
• Build a culture of experimentation, quick iterations, clear communication, and thoughtful technical decision-making
• Establish Jane’s center of excellence for AI in development and help shape how engineers work

Development Manager – AI Tooling & Developer Experience

Frontend Engineer

• Contribute to core platform work like Module Federation and Burrito (Jane’s design system) through well-scoped tasks with support from the team
• Improve developer experience by maintaining front-end tooling, writing automation scripts, and enhancing CI checks
• Support other developers by answering questions in Slack, participating in office hours, and improving documentation
• Help evolve our frontend systems and standards by giving feedback, implementing patterns, and raising thoughtful questions
• Collaborate closely with design partners to build accessible, reusable components and model good design–engineering handoffs
• Assist with maintaining internal packages and libraries used across Jane’s front-end ecosystem
• Share knowledge via short docs, demos, and pairing sessions
• Explore responsible AI tools to accelerate local workflows and reduce toil
• Participate in on-call rotation with mentorship and grow responsibility over time

Software Developer, Front-end Foundations

• Build tools that streamline pre-appointment steps and intake forms
• Collaborate with engineers, technical leaders, and cross-functional teams to deliver features
• Participate in execution of technical projects and inform complexity
• Contribute to the codebase as a hands-on engineer
• Maintain and enhance a high-quality, highly observable system

Intermediate Software Developer, Clinical Forms

Customer Support

• Join Jane's mission to help the helpers with Jane and simplify the lives of healthcare practitioners and patients daily.
• Jane is a remote-first company, enabling online booking, charting, scheduling, telehealth, secure payments, and a growing library of features for healthcare providers.
• We value collaboration, humility, and a growth mindset; we welcome flexible learning and adaptation.
• The role: Customer Support Team Captain who coaches a team of Drivers delivering human-centered support to healthcare practitioners.
• You’ll drive coaching, development, and strategies to improve customer experience and outcomes.