Engineering Manager, CloudOps Infrastructure

JamLoop

Engineering Manager leading cloudops infrastructure and operations team at Jamloop. Overseeing AWS-based systems for high-volume, low-latency bidding infrastructure.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $190,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDistributed Systems

About the role

Key responsibilities & impact

Manage and support a scrum team of 4 to 6 software and DevOps engineers.
Lead sprint planning, backlog refinement, execution tracking, retrospectives, and delivery commitments.
Coach engineers through technical decision-making, operational ownership, prioritization, and professional growth.
Help create a team culture focused on accountability, reliability, continuous improvement, and pragmatic execution.
Partner with product, engineering, and business stakeholders to align infrastructure and bidder team priorities with company goals.
Oversee AWS-based cloud infrastructure supporting high-volume, low-latency bidder systems.
Manage cloud environments that process over 1 billion HTTP requests per hour.
Help operate and optimize millions of dollars of cloud infrastructure spend.
Identify opportunities to reduce cost, improve system utilization, and increase performance.
Drive improvements in observability, monitoring, alerting, incident response, deployment safety, and operational readiness.
Ensure systems are designed and operated for scalability, reliability, availability, and maintainability.
Lead engineering work on high-volume bidder software for a demand-side platform.
Support backend systems where latency, throughput, uptime, and cost efficiency are business-critical.
Help the team make sound technical tradeoffs across performance, reliability, complexity, and delivery speed.
Collaborate with engineers on architecture, system design, code quality, deployment practices, and production operations.
Ensure the team maintains strong ownership of production services from design through deployment and ongoing operation.
Participate in production support processes and help ensure appropriate team coverage.
Be available outside standard business hours as needed to support critical deployments, production incidents, time-sensitive operational events, and team response coverage.
Lead or support incident reviews, root cause analysis, follow-up planning, and long-term reliability improvements.
Build processes that reduce operational toil and improve team response effectiveness over time.

Requirements

What you’ll need

6+ years of professional experience in backend software engineering, cloud infrastructure, DevOps, site reliability engineering, or a related technical discipline.
1+ year of experience leading engineers, managing projects, acting as a technical lead, or serving in an engineering management role.
Strong experience operating production systems on AWS.
Experience with high-scale, high-availability distributed systems.
Practical understanding of cloud networking, HTTP services, load balancing, service scaling, monitoring, deployment pipelines, and incident response.
Experience supporting systems where latency, throughput, reliability, and cost are important operational concerns.
Ability to manage technical priorities across infrastructure, operations, performance, and product delivery.
Strong communication skills with the ability to work effectively across engineering, product, and business teams.
Comfortable staying close to technical details while also managing people, planning, execution, and delivery.

Benefits

Comp & perks

healthcare
company contributions to your HSA
a great 401k
much (much) more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

backend software engineeringcloud infrastructureDevOpssite reliability engineeringAWSdistributed systemscloud networkingHTTP servicesload balancingmonitoring

Soft Skills

leadershipcommunicationcoachingcollaborationaccountabilityreliabilitycontinuous improvementtechnical decision-makingprioritizationoperational ownership