Jama Software

Lead Product Designer

Jama Software

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Drive Product Design Excellence by leading design efforts across multiple product areas, ensuring cohesive, user-centered solutions that balance customer needs, technical constraints, and business goals.
  • Translate complex workflows into intuitive experiences through high-quality concepts, flows, prototypes, and refined design deliverables.
  • Navigate ambiguity with confidence, breaking down large, strategic initiatives into actionable, incremental design steps.
  • Provide Cross-functional Leadership by serving as the design lead for one or more cross-functional squads, driving rituals, facilitating alignment, and ensuring design quality throughout the product development lifecycle.
  • Partner closely with Product and Engineering leaders to shape roadmaps, define problem spaces, and influence prioritization through customer insights and design rationale.
  • Represent design in strategic discussions, advocating for user experience and elevating design’s role in decision-making.
  • Advance The Design System by demonstrating deep mastery of the design system and guiding others in applying it effectively across products.
  • Identify opportunities to evolve system components, patterns, and documentation based on emerging needs and industry best practices.
  • Champion Research and Craft by leading customer discovery efforts, synthesizing insights that inform product direction, and uncover new opportunities.
  • Mentor and Elevate the Team by providing structured mentorship to Product Designers and Senior Product Designers, offering feedback, coaching, and craft guidance.

Requirements

  • 8-15+ years of UX design experience, including substantial work on business software applications. Brand or consumer-only experience is not sufficient.
  • BS/BA (or equivalent experience) in graphic design, interaction design, HCI, new media, or a related field.
  • Demonstrated success working cross-functionally with Product and Engineering teams in a fast-paced software environment.
  • Strong systems thinking and the ability to design for complex, multi-step workflows.
  • Mastery of UX design principles and modern product design practices.
  • High proficiency with design tools such as Figma, Jira, Pendo, and related software.
  • Exceptional communication skills, with the ability to articulate design decisions clearly to diverse audiences.
  • Strong sketching, ideation, and rapid prototyping abilities.
  • A portfolio showcasing high-quality UX work, strong craft, and clear problem-solving.
Benefits
  • Virtual first and culturally diverse work environment spanning 8 countries.
  • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
  • Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
  • Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
  • 6+ weeks of paid parental leave to bond with your new family member.
  • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designsystems thinkingdesign principlesprototypingsketchingideationcustomer discoverydesign deliverablesdesign system masterymulti-step workflows
Soft Skills
cross-functional leadershipcommunicationmentorshipcollaborationproblem-solvingadvocacyalignment facilitationconfidence in ambiguityfeedbackcoaching
Certifications
BS/BA in graphic designBS/BA in interaction designBS/BA in HCIBS/BA in new mediaequivalent experience