JAGGAER

Enterprise Account Manager – US, East Coast

JAGGAER

full-time

Posted on:

Location Type: Remote

Location: Remote • North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Deliver tailored account management services to a pre-assigned vertical of existing customers
  • Identify white space opportunities and business challenges
  • Map organizational influence to enhance customer relationships
  • Conduct quarterly customer reviews to assess performance and identify areas for improvement
  • Challenge the status quo and propose innovative solutions
  • Analyze total spend to uncover how JAGGAER can optimize both upstream and downstream management
  • Lead negotiations and close customer contract renewals effectively
  • Create and implement strategies to safeguard existing revenue while increasing account penetration and customer satisfaction
  • Meet and exceed quota by successfully identifying and selling add-on and upsell opportunities
  • Work closely with other customer-facing teams (e.g., Solution Engineers, Support, Value Consulting) to ensure customer needs are met and that JAGGAER’s messaging is consistent, fostering strong, long-lasting relationships
  • Develop and maintain deep knowledge of the JAGGAER suite of products
  • Participate in trade shows and conferences to represent JAGGAER and engage with potential clients
  • Lead or participate in Requests for Proposals (RFPs) for your assigned accounts
  • Utilize Salesforce and Outreach IO for daily documentation and proactive account engagement.

Requirements

  • 5-10 years of professional experience in a B2B SaaS environment
  • 2+ years of experience with the Source-to-Pay (S2P) or Procure-to-Pay (P2P) industry
  • Proven experience in account management, sales, or business development
  • Knowledge of business automation and workflow process development; familiarity with sourcing and procurement processes is a significant plus
  • Ability to cultivate internal relationships within organizations and external relationships with customers and partners
  • Strong communication skills, with the ability to present JAGGAER solutions clearly to customers, both in writing and verbally
  • Solid experience with CRM software (Salesforce preferred) and proficiency in MS Office
  • Experience with data analysis to inform decision-making
  • BA/BS in Business Administration, Sales, or a relevant field.
Benefits
  • exceptional medical, dental & vision plans
  • adoption assistance
  • wellness reimbursements
  • generous parental leave
  • 401(k) matching
  • flexible work options
  • unlimited vacation for exempt employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalesbusiness developmentdata analysisbusiness automationworkflow process developmentsourcing processesprocurement processescontract negotiationquota achievement
Soft skills
communication skillsrelationship buildingstrategic thinkingproblem-solvinginnovationcustomer satisfaction focuscollaborationpresentation skillsorganizational influencecustomer engagement
Certifications
BA/BS in Business AdministrationBA/BS in Sales