Accounts Receivable Specialist – B2B SaaS

Jacobian

Accounts Receivable Specialist managing billing and collections for B2B SaaS business. Handling invoices and payments across US and ANZ operations from Pittsburgh office on hybrid schedule.

Posted 6/17/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Run billing and collections across our US and Australian entities, including multi-currency (USD/AUD) invoicing and time-zone-aware collections follow-up.
Generate and issue accurate customer invoices for SaaS subscriptions, renewals, usage/overage, and professional services, in line with signed contracts and order forms.
Own collections: monitor AR aging, run dunning, follow up on past-due accounts, resolve disputes, and negotiate payment plans where needed.
Apply incoming payments (ACH, wire, credit card, check) and reconcile them against open invoices; investigate short-pays and discrepancies.
Maintain the AR sub-ledger, reconcile AR to the GL, and support a timely month-end close.
Partner with Sales, Customer Success, and RevOps on billing changes, renewals, and dispute resolution.
Maintain accurate customer billing records in the billing system / ERP.
Track and report on DSO, collections effectiveness, and aging; flag risk early.
Support internal and external audits with clean, well-organized documentation.
Identify and drive billing-process and automation improvements.

Requirements

What you’ll need

2-5 years of billing, accounts receivable, and/or collections experience in a B2B SaaS or subscription business (order-to-cash / recurring revenue).
Hands-on with an ERP (e.g. NetSuite, QuickBooks) and a SaaS billing platform (e.g. Stripe, Zuora, Chargebee, Bill.com).
Multi-entity/ multi-currency billing exposure (USD / AUD).
Strong Excel/ Google Sheets experience; comfortable managing high invoice volumes and reconciling at scale.
Clear, professional written and verbal communication for customer-facing collections.
High accuracy and attention to detail; reliable against recurring close deadlines.
**Nice to have**
Familiarity with SaaS metrics (ARR, MRR, churn) and how billing feeds them.
Exposure to US sales tax and Australian GST on software.
Experience in healthcare technology or another regulated environment; awareness of data-handling expectations (e.g., HIPAA, ISO 27001)
CRM exposure (Salesforce or HubSpot)
Associate's or Bachelor's in accounting, finance, or business (equivalent experience accepted).

Benefits

Comp & perks

Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide
Work from our Pittsburgh, PA office at Bakery Square on a hybrid schedule (2-3 days per week in-office)
Comprehensive health insurance (Health, dental & vision) effective from day one
401(k) with 5% employer match
20 days PTO + separate sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billingaccounts receivablecollectionsmulti-currency invoicingreconciliationSaaS billingExcelGoogle Sheetsdata analysisbilling process improvement

Soft Skills

communicationattention to detailreliabilitynegotiationproblem-solvingcollaborationcustomer servicedispute resolutiontime managementorganizational skills

Certifications

Associate's degree in accountingBachelor's degree in financeBachelor's degree in business