Director, Imaging Implementations

Jacobian

Director leading global delivery organization for AI-driven radiology reporting solutions. Managing high-performing teams and ensuring client satisfaction across the U.S., Canada, and Europe.

Posted 4/14/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead, develop, and scale a high-performing team of project managers, technical engineers, and implementation consultants supporting Fluency for Imaging and Fluency Direct deployments
Oversee end-to-end implementation delivery of Fluency for Imaging across the United States, Canada, and Europe, ensuring adherence to scope, budget, and timelines
Oversee implementation of Fluency Direct across the United States and Canada with the same rigor and accountability
Drive standardization of implementation methodologies, tools, and best practices specific to radiology reporting, dictation workflows, and clinical documentation optimization
Lead change management and adoption efforts among radiologists, ensuring effective training and long-term utilization of speech recognition and AI capabilities
Partner with Sales and Solutions teams during pre-sales to support solution design, technical validation, and accurate scoping
Collaborate with Product and Engineering to incorporate client feedback, regulatory requirements, and workflow enhancements into the product roadmap
Establish and maintain implementation best practices, methodologies, and delivery frameworks
Identify and proactively mitigate risks related to system implementation, including user adoption, voice recognition accuracy, and system performance
Serve as executive sponsor for key customer implementations and manage escalations to successful resolution
Track, analyze, and report on key performance indicators, including customer satisfaction, team utilization, and project throughput
Ensure compliance with healthcare regulations, contractual obligations, data privacy standards, and organizational policies
Drive client satisfaction through strong governance, proactive communication, and disciplined execution

Requirements

What you’ll need

10+ years of experience in healthcare IT, with a focus on radiology, clinical documentation, or speech recognition solutions
5+ years of leadership experience managing high-performing, high-volume implementation or professional services teams
Strong understanding of radiology workflows, including dictation, reporting, and results distribution
Experience with speech recognition technologies (front-end/back-end) and/or AI-driven clinical documentation solutions
Strong understanding of project management methodologies (Agile, Waterfall, or hybrid)
PMP, ITIL, or similar project management certification are considered a plus

Benefits

Comp & perks

Join a fast-growing healthcare technology company shaping the future of AI in radiology
Work on meaningful products that improve radiology workflows and support better patient outcomes worldwide
Be part of a mission-driven team that values trust, quality, collaboration, and innovation
Enjoy flexible working hours and a hybrid work arrangement
Competitive compensation and benefits package, including comprehensive health insurance, and a 401(k) with employer contributions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

speech recognition technologiesAI-driven clinical documentation solutionsproject management methodologiesAgileWaterfallimplementation methodologiesdictation workflowsclinical documentation optimizationrisk mitigationperformance analysis

Soft Skills

leadershipchange managementcommunicationcollaborationgovernancecustomer satisfactionproblem-solvingteam managementtrainingexecution

Certifications

PMPITIL