Regional Director

Jackson Hewitt Tax Service Inc.

Regional Director providing guidance to franchisees for business development and growth. Leading regional operations and ensuring corporate initiatives are effectively communicated.

Posted 6/13/2026full-timeAlabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Hawaii, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesLead💰 $104,000 - $112,000 per yearWebsite

About the role

Key responsibilities & impact

Provides leadership and direction for his/her region and ensures that local operation is executed
Fosters increased return count, product count and number of stores by encouraging franchisees to expand and develop existing territories
Facilitates regional calls, workshops, office manager training and other training sessions
Develops rapport and effective business relationships with franchisees
Conducts office visits and fields phone calls
Provides suggestions, guidance, and instruction on executing new programs, marketing and retaining customers
Discerns changing business conditions and takes appropriate pro-active measures to help franchisees
Serves as a liaison between franchisees and corporate
Responsible for effectively communicating new initiatives to the field
Enforces company policies and standards

Requirements

What you’ll need

Bachelor’s degree in business administration or a related field, or equivalent in education and experience
At least 4 years of business experience, with at least 1 year of sales experience preferred
Solid business acumen is needed, along with strong leadership and motivational skills
Strong understanding of the industry and the Franchise
Must possess a strong work ethic and have excellent communication and interpersonal skills
Must be innovative and make substantial individual judgments and recommendations
Ability to work under pressure and adapt in a rapidly changing work environment
Excellent customer service skills and can handle multiple tasks simultaneously
Strong presentation skills
Ability to travel

Benefits

Comp & perks

401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business administrationsales experiencecustomer service

Soft Skills

leadershipmotivational skillscommunication skillsinterpersonal skillsinnovative thinkingjudgmentadaptabilitypresentation skillswork ethicmultitasking