Senior Salesforce Administrator
Jackson Healthcare
full-time
Posted on:
Location Type: Remote
Location: Gabon
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Job Level
About the role
- Manage ongoing maintenance, configuration and administration of Salesforce, including dashboards, reports, forms, templates, page layouts, workflows, and approval processes
- Promote system health and data integrity by auditing and troubleshooting to determine potential errors in the system and driving resolution
- Subject matter expert (SME) to identify, develop and deploy new business processes
- Support and collaborate with PA associates to facilitate user experience-based feedback
- Recommend, manage, and implement improvements, automations, and industry best practices to the current process/system/workflow
- Perform program changes to Salesforce objects
- Manage projects to develop and implement integrations between Salesforce and other software platforms
- Develop training materials and train new users on system, new features, enhancements, or changes to system
Requirements
- Bachelor’s degree in Information Systems or related field
- 10 years of relevant experience in Salesforce Administration
- Prior knowledge of systems integration and strong project management skills
- Strong technical background and understanding of Salesforce and other technology platforms
Benefits
- 5-10% travel required
- Smoking/vaping and tobacco products are prohibited on company premises
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce AdministrationSalesforce configurationSalesforce dashboardsSalesforce reportsSalesforce workflowsSalesforce objectssystems integrationproject managementdata integritybusiness process development
Soft Skills
collaborationuser experience feedbacktroubleshootingauditingrecommendationimplementationtrainingcommunicationproblem-solvingleadership