Learning Experience Designer

Jackrabbit Technologies

Learning Experience Designer creating engaging client education content for Jackrabbit Technologies. Collaborating with teams to ensure alignment of content with client needs and business priorities.

Posted 7/19/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating engaging online learning content and client education programs, with a strong focus on instructional design and advanced written communication skills. Proven ability to simplify complex concepts for diverse audiences while managing multiple projects effectively.

Highest-signal resume keywords

Instructional DesignOnline Learning Content CreationAdvanced Written CommunicationClient Education ProgramsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Content DevelopmentTraining Material DesignContent Quality AssuranceSoftware Learning Experience DesignAssessment Creation

Soft Skills

Problem-SolvingOrganizational SkillsAttention to DetailCollaborationCommunication Skills

Certifications & Qualifications

Bachelor's Degree in EducationBachelor's Degree in Instructional DesignBachelor's Degree in CommunicationsBachelor's Degree in Learning TechnologiesBachelor's Degree in Business

Industry Keywords

Client EducationLearning TechnologiesDigital ProductsTraining ContentJackrabbit Functionality

About the role

Key responsibilities & impact

Create engaging, effective learning experiences for Jackrabbit Academy, Jackrabbit's client education platform.
Design and develop training content that helps clients successfully learn, adopt, and apply Jackrabbit features and workflows.
Create client-facing learning experiences, including online courses, tutorials, videos, assessments, and guided walkthroughs.
Partner closely with Product, Support, Implementation, Client Success, and other teams to identify learning opportunities, understand product functionality, and ensure education content aligns with client needs and business priorities.
Develop and maintain a strong understanding of Jackrabbit functionality, workflows, and client use cases.
Test new features and workflows within Jackrabbit environments to validate training accuracy and effectiveness.
Collaborate with stakeholders to gather feedback and improve learning experiences and content effectiveness.
Contribute to ongoing improvements of learning paths, course structure, and client education programs.

Requirements

What you’ll need

Bachelor's degree in Education, Instructional Design, Communications, Learning Technologies, Business, or related field; or commiserate combined education and applicable experience.
3+ years of experience creating online learning content, client education programs, instructional materials, or related learning experiences.
Advanced written communication and instructional design skills.
Ability to simplify complex concepts for non-technical audiences.
Experience creating learning content for software, technology, or digital products.
Strong attention to detail and commitment to content quality and accuracy.
Ability to manage multiple projects and priorities in a collaborative environment.
Proven problem-solving, organizational, and communication skills.
Ability to travel up to 10% (Charlotte-based) or 25% (non-Charlotte-based).
Must have reliable high-speed internet access.
US Citizens or Green Card holders with no special circumstances living in the US.

Benefits

Comp & perks

Medical, Dental, Vision, Flexible Spending, HSA and Dependent Care Accounts.
Company-Paid Disability and Life Insurance.
Opportunity to elect Critical Illness and Accident Insurance.
Confidential access to legal and life counseling and mental health support available 24/7.
401(k) with a generous company match, access to financial planning.
Paid Time Off, Paid Parental, Paid Caregiver and Sabbatical leaves.
Annual allowance for professional development.
Paid Time to volunteer in your community.