Client Program Manager – Logistics Operations

Jabil

Client Program Manager managing logistics operations for Jabil, a global manufacturing company. Ensuring client satisfaction and operational efficiency in warehouse functions.

Posted 5/23/2026full-timeSt. Petersburg • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

logisticsecommerce fulfillmentwarehouse managementinventory managementdata analysisstandard operating proceduresorder troubleshootingcycle countsfulfillment performance improvementbusiness development

Soft Skills

interpersonal skillscommunication skillsinfluencing skillsindependent workdecision makingfocusdrivenability to work under pressuretime managementpresentation skills

Tools & Technologies

Warehouse Management SystemsShipHeroNetSuiteBlue YonderMicrosoft Office Suite

Industry Keywords

3PLfulfillmentclient onboardinginventory intakewarehouse functionspick-and-packkittingbusiness reviewsperformance fulfillmentclient-specific handling instructions

About the role

Key responsibilities & impact

Act as the primary point of contact for assigned accounts, conducting regular business reviews and maintaining strong, proactive communication
Oversee daily warehouse functions for assigned clients, including receiving, pick-and-pack, kitting, and shipping to ensure high-performance fulfillment
Troubleshoot order issues and manage inventory discrepancies through cycle counts, investigation, and reporting
Onboard new clients by establishing standard operating procedures (SOPs), configuring warehouse management systems (WMS), and coordinating inventory intake
Use data from WMS/OMS to analyze fulfillment performance and implement improvements
Split time between the office and the warehouse to ensure client-specific handling instructions and quality expectations are met

Requirements

What you’ll need

5-7 years of experience in 3PL, logistics, or ecommerce fulfillment
Strong familiarity with Warehouse Management Systems (e.g., ShipHero, NetSuite, Blue Yonder)
Hold a degree/ diploma preferably with 3-5 years of experience in Logistics solutioning and business development
Highly proficient computer skills in Microsoft Office Suite
Good interpersonal, communication and influencing skills
Capable of working independently, focused, and driven, capable of decision making based on facts and data, whilst under pressure yet deliver on time
Excellent communicator, present findings effectively across all levels of the business.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities
Flexible working hours