Business Unit Director – Connected Living, Digital Commerce

Jabil

Business Unit Director responsible for strategic customer management in connected living and digital commerce. Leading P&L performance and operational execution across global manufacturing sites.

Posted 4/28/2026full-timeRemote • California, Florida, New York, Texas • 🇺🇸 United StatesLead💰 $159,600 - $287,300 per yearWebsite

About the role

Key responsibilities & impact

Full P&L ownership spanning multiple manufacturing and design sites
Own pricing strategy across materials, value-add services, Electronic Manufacturing Services (EMS) and Joint Design Manufacturing (JDM) business models
Develop and manage financial models to support portfolio growth, margin expansion, and long-term profitability
Accountable for revenue growth, profitability, QBR outcomes, NPS scores, and customer satisfaction metrics
Act as executive sponsor for customer relationships, managing the strategic relationship roadmap from senior leadership through day-to-day execution
Drive organic growth while expanding the business beyond current scope into new programs, technologies, and services
Lead highly complex contract negotiations, pricing discussions, volume commitments, and contract addendums with director-, senior-director-, and VP-level customer stakeholders
Ensure consistent customer experience and SLA delivery across all global sites
Lead multi-site operational execution including supply chain establishment, manufacturing transfers, and new product introductions
Own execution of design-led manufacturing (JDM) programs, from early design engagement through production ramp
Provide oversight for portfolio strategy, ensuring alignment between customer needs, operational capabilities, and profitability targets
Partner closely with global Design and Engineering organizations in North America and Asia.

Requirements

What you’ll need

Bachelor’s degree preferred
12–15+ years of progressive experience across business management, operations, supply chain, and customer leadership roles in a manufacturing environment
4+ years of people leadership experience
Proven success managing large, complex global accounts with full P&L accountability
Strong background in contract negotiation, pricing strategy, and customer portfolio expansion
Demonstrated ability to translate strategy into operational execution at scale
Executive-level communication and influence skills with customers and internal leadership
Experience working with connected hardware, software, automation, and design-centric solutions strongly preferred.

Benefits

Comp & perks

Competitive Base Salary
Annual Bonus
Long Term Incentives
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L ownershipfinancial modelingcontract negotiationpricing strategyportfolio strategysupply chain managementmanufacturing operationscustomer satisfaction metricsdesign-led manufacturingoperational execution

Soft Skills

leadershipexecutive communicationinfluence skillscustomer relationship managementstrategic thinkingnegotiation skillsorganizational skillsproblem-solvingcollaborationcustomer-focused mindset

Certifications

Bachelor's degree