Client Program Manager – Logistics Operations

Jabil

. Act as the primary point of contact for assigned accounts, conducting regular business reviews and maintaining strong, proactive communication .

Posted 4/22/2026full-timeSt. Petersburg/Tampa • Florida, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the primary point of contact for assigned accounts, conducting regular business reviews and maintaining strong, proactive communication
Oversee daily warehouse functions for assigned clients, including receiving, pick-and-pack, kitting, and shipping to ensure high-performance fulfillment
Troubleshoot order issues (e.g., sync errors, mis-ships) and manage inventory discrepancies through cycle counts, investigation, and reporting
Onboard new clients by establishing standard operating procedures (SOPs), configuring warehouse management systems (WMS), and coordinating inventory intake
Use data from WMS/OMS to analyze fulfillment performance (e.g., shipping metrics, accuracy) and implement improvements
Split time between the office and the warehouse to ensure client-specific handling instructions and quality expectations are met

Requirements

What you’ll need

5-7 years of experience in 3PL, logistics, or ecommerce fulfillment
Strong familiarity with Warehouse Management Systems (e.g., ShipHero, NetSuite, Blue Yonder)
Hold a degree/ diploma preferably with 3-5 years of experience in Logistics solutioning and business development
Experience in 3PL solutions, 4PL carrier management, Road freight, warehousing solutions is preferred
Good interpersonal, communication and influencing skills
Leadership, time and task management skills

Benefits

Comp & perks

Excellent written and verbal skills for client-facing meetings and internal coordination
Highly proficient computer skills in Microsoft Office Suite
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

logisticsecommerce fulfillmentwarehouse management systemsinventory managementdata analysisorder troubleshootingstandard operating proceduresfulfillment performance analysisshipping metricscycle counts

Soft Skills

interpersonal skillscommunication skillsinfluencing skillsleadershiptime managementtask management