Global Source to Pay Manager

Jabil

Provide leadership for Jabil's global procurement technology platforms and manage implementation and support teams. Collaborate with global teams on process improvement and data analysis.

Posted 4/4/2026full-timeSt. Petersburg • Florida • 🇺🇸 United StatesSeniorLead💰 $98,200 - $176,800 per yearWebsite

About the role

Key responsibilities & impact

Provide leadership for the day-to-day administration of Jabil's global procurement technology platforms and support teams in the areas of implementation, application support, process governance and improvement, data analysis, and report generation
Lead a team of system support personnel, up to 6 direct reports
Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites
Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system
Assist in the design, development, testing, training and roll-out of additional Coupa modules as required
Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements
Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world
Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing
Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint
Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy
Develop relationships that allow the ability to influence the Customer, Suppliers, and key stakeholders within Jabil
Provides leadership and strategic direction to individuals who directly and indirectly administer Jabil's procurement technology platforms
Clearly and regularly communicates Customer needs and collaborate with other Functional areas within Jabil to ensure alignment on common goals (Commodity Management, Advanced Planning, Operations, Design, Finance, etc.)
Understand regulatory Compliance or Local Legislation that may impact the supply chain design
Establish Clear & Measurable goals and objectives by which to determine individual & team results
Solicit ongoing performance feedback from individuals within Jabil that can help to quantify performance trends
Clearly understand and be able to articulate both Jabil & our Customers Strategic Direction

Requirements

What you’ll need

Bachelor’s degree, preferably in business, information systems, engineering, computer science or finance
Minimum of 10 years of relevant business experience
Previous leadership/ management of others ( 2-4 years) is required
Experience in working with Coupa Procure to Pay is required - emphasis on supplier onboarding, cxml integration support, and general system administration
Ability to create procedural manuals, and to effectively present information or training material and respond to questions from relatively large groups of people
Strong problem solving, analytic, negotiation, project management, and people skills are a must
Ability to solve practical problems with limited information; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to work effectively under pressure with constantly changing priorities and deadlines
Coupa certification is preferred, but not mandatory
An equivalent combination of education, experience and/or training will be considered

Benefits

Comp & perks

medical, dental, and vision insurance plans
paid time off accruing at a rate of 3.07 hours during your first year of employment
4 weeks of paid parental leave
11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly
401(k) retirement plan
employee stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Coupa Procure to Paycxml integrationdata analysisreport generationprocess governanceapplication supportsystem administrationproject managementtraining developmenterror management

Soft Skills

leadershipproblem solvinganalytical skillsnegotiationcommunicationinfluencingcollaborationadaptabilityperformance feedbackpresentation skills

Certifications

Coupa certification