Gather, analyze, and document detailed business needs from stakeholders, translating them into business requirements documents for development teams
Conduct in-depth analysis of existing business processes and systems to identify areas for improvement, automation, and optimization
Design and develop robust system solutions, including process flows, use cases, and data models, ensuring alignment with business objectives and technical capabilities
Collaborate closely with development teams, quality assurance, and project managers throughout the software development lifecycle (SDLC) to ensure successful delivery of solutions
Create test plans and perform system testing, user acceptance testing (UAT) coordination, and provide ongoing support for implemented systems
Create and maintain comprehensive documentation, including training materials, and user guides
Act as a subject matter expert for assigned business domains and systems, providing guidance and support to end-users
Participate in project planning, risk assessment, and change management activities
Stay abreast of industry best practices, emerging technologies, and Jabil's evolving business needs

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
5+ years of experience as a Business Systems Analyst, preferably within a manufacturing or global enterprise environment
Proven expertise in requirements gathering, process analysis, system design, and implementation methodologies
Strong understanding of various SDLC methodologies (Agile, Waterfall)
Experience with ERP systems (e.g., SAP) and other enterprise-level applications (e.g. MES, EAM, PLM, etc.) is highly desirable
Proficiency in data analysis tools and techniques (e.g., SQL, Excel)
Excellent analytical, problem-solving, and critical thinking skills
Exceptional communication (written and verbal) and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels
Ability to work independently and as part of a team in a fast-paced, dynamic environment
Certifications such as CBAP, CCBA, or PMP are a plus.

Benefits

medical, dental, and vision insurance plans
paid time off accruing at a rate of 3.07 hours during your first year of employment
4 weeks of paid parental leave
11 company-paid holidays (9 fixed holidays and 2 optional floating holidays)
401(k) retirement plan
employee stock purchase plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements gatheringprocess analysissystem designimplementation methodologiesdata analysisSQLExcelSDLCAgileWaterfall

Soft Skills

analytical skillsproblem-solving skillscritical thinking skillscommunication skillsinterpersonal skillsability to work independentlyteam collaborationadaptabilitystakeholder interactiondocumentation skills

Certifications

CBAPCCBAPMP