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Project Operations Analyst
J.S. Held LLCProject Coordination Analyst at global consulting firm J.S. Held managing new projects and stakeholder communication.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities with a focus on accurate data entry, project management, and effective communication. Proficient in Microsoft Office applications and skilled in managing multiple tasks in a fast-paced environment.
Highest-signal resume keywords
Administrative SupportData EntryMicrosoft Office ProficiencyOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementProject ManagementInvoicingPayor Details MaintenanceTask Prioritization
Soft Skills
Attention to DetailTeam CollaborationTime ManagementReliabilityProfessional Communication
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft Outlook
Industry Keywords
Administrative ExperienceInsurance-Related ExperienceProject SetupStakeholder CommunicationFast-Paced Environment
About the role
Key responsibilities & impact- Receive and set up new projects/assignments across multiple systems
- Manage and update project details, including following up with relevant stakeholders to obtain missing or revised information
- Maintain accurate project statuses and ensure invoicing and payor details are kept up to date
- Provide employees with appropriate access to projects/assignments across various platforms
- Answer incoming calls via the call queue and respond to project setup requests received through group email
- Provide support for ad hoc and strategic initiatives as needed
Requirements
What you’ll need- High school diploma or equivalent
- At least 3 to 5 years of administrative or insurance-related experience
- Proven background in administrative support, including accurate data entry and data management
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.)
- Demonstrated job stability and reliability
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong organizational and time-management skills
- Excellent written and verbal communication skills with a professional, approachable style
- High level of accuracy, attention to detail, and thoroughness in all tasks
- Collaborative team player who contributes positively to team dynamics
- Must reside in the United States and in the Eastern time zone
- Ability to work flexibly, including occasional evenings, weekends, or holidays during high-volume periods or CAT (catastrophe) events
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Flexible work environment that supports remote work when needed