Senior HR Solutions Analyst

J.S. Held LLC

. Own and manage HR Technology intake and case requests through triage, prioritization, analysis, and resolution .

Posted 5/5/2026full-timeRemote • 🇲🇽 MexicoSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and manage HR Technology intake and case requests through triage, prioritization, analysis, and resolution
Translate business and operational needs into scalable, compliant HR system, data, and process solutions for HR leadership review
Analyze issues end-to-end, with attention to root causes and downstream impacts when developing solutions
Serve as a subject matter expert for assigned HR platforms (e.g., HRIS, ATS, learning, compensation), including configuration and maintenance
Generate and validate recurring and ad hoc reporting to support HR metrics, compliance, and business insights
Support dashboards and executive-ready materials by ensuring data accuracy, consistency, and clear documentation
Proactively manage work and timelines, escalating risks early and proposing mitigation plans when delivery is at risk
Partner with IT and vendors on system enhancements, upgrades, integrations, and troubleshooting
Proactively audit HR data and support internal and external audits through documentation, data extracts, and evidence
Develop standards, documentation, and guidance to improve system usage, data quality, and end-to-end HR process efficiency
Contribute HR technology expertise to cross‑functional and global HR initiatives

Requirements

What you’ll need

Fluent in written and spoken English
Degree in Human Resources, Business Administration, or related field preferred
4+ years of experience in HR operations, systems, or analytics roles
Highly proficient in Microsoft Suite including Excel, PowerPoint and Word
Experience with standard HR systems including HRIS (BambooHR or similar), Payroll, Learning Management, and Performance/Compensation Management
Demonstrated experience supporting and administering HR systems in a complex or multi-entity environment
Strong attention to detail and organizational skills
Ability to manage multiple priorities and work independently in a remote environment
High level of integrity, confidentiality, and professionalism in managing sensitive HR information
Experience supporting global teams or working in a multinational environment preferred
Familiarity with HR system governance, change management, and audit readiness
Experience operating in a shared services or case‑based support model preferred
Experience with a data visualization system (PowerBI, Tableau) preferred

Benefits

Comp & perks

Flexible work environment allows employees to work remotely, when needed
Flexible Time Off policy
Medical, Dental, and Vision Insurance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HR TechnologyHRISdata analysisreportingdata visualizationchange managementaudit readinesssystem configurationprocess efficiencydata quality

Soft Skills

attention to detailorganizational skillsindependent workintegrityconfidentialityprofessionalismtime managementproblem-solvingcommunicationcollaboration