J.R. Simplot Company

APAC Salesforce Administrator

J.R. Simplot Company

full-time

Posted on:

Location Type: Hybrid

Location: Mentone • Australia

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About the role

  • Act as the primary point of contact for APAC commercial teams on Salesforce usage, functionality and system support
  • Provide day to day operational support, including user onboarding, access management and troubleshooting
  • Partner closely with sales teams to understand how Salesforce is used in practice and identify opportunities to improve adoption, efficiency and user experience
  • Translate business requirements into clear briefs and work with IT and global technology teams to deliver system enhancements
  • Support data integrity and governance across Salesforce, ensuring accuracy, consistency and compliance
  • Deliver and maintain reporting, dashboards and insights to support commercial decision making
  • Monitor system performance, usage trends and adoption across markets, including regions with varying levels of Salesforce maturity
  • Develop and maintain user documentation, training materials and knowledge resources
  • Contribute to continuous improvement initiatives aligned to global Salesforce and commercial technology roadmaps
  • Collaborate with stakeholders across APAC and globally, with some flexibility to support different time zones and occasional travel

Requirements

  • Experience supporting or administering Salesforce in a commercial, business facing environment or a technically minded sales professional looking to transition into a systems focused role
  • Strong understanding of how sales teams use CRM tools in day to day operations
  • Comfortable acting as the link between business users and technical/IT teams, translating requirements into practical solutions
  • Strong attention to detail with a focus on data integrity, governance and system accuracy
  • Confident working with reports, dashboards and insights to support commercial decision making
  • Proactive and solutions focused, with a continuous improvement mindset
  • Able to manage competing priorities in a fast paced, regional and global environment
  • Strong stakeholder engagement and communication skills across different functions and geographies
  • Comfortable working across time zones and collaborating with global teams
  • Background in sales operations, commercial systems, CRM administration or a technically minded commercial role will be well regarded.
Benefits
  • Flexible working arrangements and a variety of engaging Health and Wellbeing programs
  • Diverse Leadership Development Programs and Professional Development Support
  • Employee Reward and Recognition Program
  • Bonus incentives and discounted Health Insurance
  • Sensory Club Program – Enjoy and taste our new product launches and access to our Culinary cooking sessions
  • Novated Car Leasing Agreements
  • Income Protection Insurance
  • Opportunity to purchase additional annual leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce administrationCRM toolsdata integrityreportingdashboardssystem enhancementsuser onboardingaccess managementtroubleshootingdata governance
Soft Skills
attention to detailproactivesolutions focusedcontinuous improvement mindsetstakeholder engagementcommunication skillsability to manage competing prioritiescollaborationflexibilityadaptability