J.R. Simplot Company

Senior Customer Sales Support Coordinator

J.R. Simplot Company

full-time

Posted on:

Location Type: Office

Location: Boise • Idaho • United States

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Job Level

Senior

About the role

  • Manage and own interaction with internal/external customers, from initial point of contact, through to resolution to include order processing, coordinating inventory across warehouse locations and troubleshoot logistics issues.
  • Partner with Account Sales Managers on pricing, product distribution, and inventory prioritization ensuring the highest level of service delivery.
  • Monitor and reconcile data through weekly/monthly reports (SPA status, rebates, forecasts, aging orders).
  • Contribute to process improvement and system enhancement projects as assigned.

Requirements

  • Associate's degree (AA or equivalent)
  • 3+ years related experience and/or training
  • Intermediate understanding of JDE, Simplot Connect, and electronic order flows
  • Intermediate familiarity with SKUs, product applications, and naming conventions.
  • Intermediate scheduling and coordination capabilities
  • Intermediate handling of COAs, BOLs, invoices, and customs forms.
  • Advanced proficiency in managing multiple inboxes and distribution channels.
Benefits
  • The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order processingdata reconciliationinventory managementprocess improvementsystem enhancementhandling COAshandling BOLshandling invoiceshandling customs formsscheduling
Soft skills
customer interactionservice deliverycoordinationtroubleshootingcommunication
Certifications
Associate's degree