J P Systems, Inc.

Program Manager

• Support external providers during transitions to an Electronic Healthcare Record system
• Act as the primary liaison between internal teams and external provider organizations
• Document and track performance issues and patient matching issues
• Coordinate multi-stakeholder sessions involving external providers, vendors, and technical/operational teams
• Facilitate and schedule Community Care partner and stakeholder meetings seamlessly

Senior Program Analyst

Project Manager

• Oversee the daily operations of a Health Information Exchange team
• Manage changing client requirements with a flexible positive attitude
• Oversee all tasks and make sure deliverables are completed on schedule, within budget and with the appropriate resources
• Oversee the development of metrics, Power BI dashboards for monitoring work products, recommend project improvements, and develop Project Management planning documents as needed
• Assess success of projects and initiatives, provide project management support on assigned task orders
• Develop high visibility deliverable project reports for twelve (12) total tailored statistical reports
• Respond to VHIE management requests for custom statistical analysis
• Produce a summary report compiling the year’s work, due at the end of the contract period
• Manage large nationwide virtual team of 24 people

Senior Project Manager

Network Engineer

• Monitor daily performance of a large Federal Health Information Exchange
• Conduct performance metrics analysis of internal and external partner electronic message traffic
• Perform root cause analysis and suggest improvements for network performance
• Engage with client stakeholders and system managers to improve network routing efficiency
• Create reports or “scorecards” for interoperability performance and quality issues

Health Information Exchange Network Analyst

Architect

• Analyze current VHIE system architecture, interfaces, and data flows.
• Evaluate continuity of operations, disaster recovery, redundancy, and failover capabilities.
• Identify technical, interoperability, and dependency risks.
• Assess alignment with VA cybersecurity and resilience standards.
• Produce HIE Continuity Assessment Report and Continuity Risk Mitigation Plan.
• Evaluate optimization opportunities using emerging technologies (e.g., cloud-native architectures, implementation of emerging standards, automation, AI/ML, APIs).
• Provide data-driven recommendations supporting VHIE modernization.

Health Information Exchange Business Architect, Mid

• Support external providers during transitions to the new Electronic Health Record System, ensuring continuity of Direct Messaging workflows and minimal disruption to patient care.
• Act as the primary liaison between internal teams and external provider organizations to ensure seamless communication and coordination.
• Support tracking of software issues on behalf of end users.
• Serve as the main point of contact for all Direct Messaging-related inquiries, issue resolution, and stakeholder engagement.
• Execute outreach and engagement activities targeting community care providers with Direct Messaging capabilities, including inquiry meetings and follow-up sessions.
• Coordinate multi-stakeholder sessions involving external providers, vendors, and technical/operational teams for troubleshooting, testing, and relationship management.
• Document and track performance issues and patient matching issues.
• Assist with the execution of project work instructions, policies, and procedures for client project deliverables.
• Create, develop, and edit MS PowerPoint slide decks with professional-looking graphics (using advanced layout techniques and adhering to the style guide) that present ideas clearly for all stakeholders.
• Facilitate and schedule Community Care partner and stakeholder meetings seamlessly.
• Prepare agendas, ensuring correct attendees are present, and action items are tracked.
• Establish and maintain a steady rapport with ongoing vendor and partner entities.
• Complete updates within MS Access databases on a consistent basis.
• Virtual meeting facilitation using MS Teams, including scheduling and coordination, agenda development, attendance, and action item tracking.
• Perform User Acceptance Testing (UAT) work.
• Assist with the development and compilation of project team deliverables (bi-weekly, quarterly, etc.).
• Check deliverables for (508) Accessibility compliance.
• May coordinate and manage travel approvals and expense submissions by collaborating with the JPSys Project Manager, JPSys Contracts, and JPSys Finance departments.

Senior Program Analyst

Senior Project Manager

Health Information Exchange Network Analyst

Health Information Exchange Business Architect, Mid

Program Analyst – Mid