Software Quality Assurance Engineer – Mid/Senior Level
J-Mack Technologies, LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Lead the design and execution of comprehensive test strategies across workstreams and platforms
- Author and own detailed test plans, test cases, and test data strategies aligned to complex user workflows and system architecture
- Drive defect identification, documentation, root cause analysis, and resolution tracking through to closure
- Serve as a QA thought leader in Agile ceremonies—sprint planning, design reviews, and code reviews
- Mentor and guide other QA engineers, fostering a culture of quality across the team
- Evaluate and expand test automation frameworks and CI/CD-integrated testing pipelines (automation experience a plus)
- Analyze user needs and target environments to ensure solutions align with current architecture and accessibility standards
- Champion quality process improvements and introduce modern testing methodologies to drive efficiency and coverage
- Engage with stakeholders to communicate quality status, risks, and recommendations clearly
Requirements
- 5+ years of professional software quality assurance experience, including complex enterprise or government systems
- Deep expertise in test planning, test case design, defect lifecycle management, and release readiness
- Strong command of Agile/Scrum practices and cross-functional collaboration
- Hands-on or working knowledge of Appian is a huge plus.
- Experience mentoring QA team members and contributing to process standardization
- Familiarity with cloud-based environments and modern web application architecture
- Proficiency with tools such as Jira, TestRail, or equivalent QA management platforms
- Hands-on or working knowledge of test automation (e.g., Selenium, Cypress, Playwright, or similar) is a strong plus—not required
- Hands-on or working knowledge of Process Playbook desired but not required.
- Section 508 / accessibility testing experience is highly desirable.
- Prior experience with federal or VA.gov digital services is highly desirable.
- **Bachelor of Science (BS) in Computer Science, Electronic Engineering, or other engineering/technical discipline. Alternatively, 8 additional years of experience may be substituted for education.**
- **Ability to obtain Background Investigation Clearance.**
Benefits
- Fully remote, full-time role with meaningful mission impact for the Veteran community
- Senior voice on a collaborative, cross-functional Agile team
- Opportunity to shape QA standards and practices at the program level
- Work at the intersection of cloud, machine learning, and public-sector digital transformation
- Supportive environment that invests in your growth and the growth of your team
- Medical, Dental & Vision Insurance — J-Mack covers 80% of employee premiums and 50% of dependent premiums
- Basic Life, Short-Term Disability & Long-Term Disability — J-Mack covers 100% of the costs
- 401(k) Safe Harbor Plan with full vesting and 4% company match
- Paid Time Off: 120 hours annually, increasing to 160 hours after 5 years
- 11 Paid Holidays
- Charity Matching: J-Mack matches employee donations up to $250 annually, plus donates a percentage of profits to various charities each year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
test planningtest case designdefect lifecycle managementrelease readinesstest automationAgileScrumaccessibility testingcloud-based environmentsmodern web application architecture
Soft Skills
mentoringcross-functional collaborationcommunicationquality process improvementleadership
Certifications
Bachelor of Science (BS) in Computer ScienceBachelor of Science (BS) in Electronic Engineering