Senior Key Account Manager

iyzico

Senior Key Account Manager managing strategic global accounts for iyzico's payment solutions. Collaborating with internal teams to drive account growth and maximize customer value.

Posted 7/1/2026full-timeIstanbul • 🇹🇷 TurkeySeniorWebsite

About the role

Key responsibilities & impact

Develop and execute strategic account plans aligned with the company’s long-term growth objectives
Build, manage, and strengthen relationships with strategic global Key Accounts as a trusted business partner
Drive account growth by identifying upselling, cross-selling, and business expansion opportunities
Manage and retain the global Key Account portfolio while maximizing long-term customer value
Understand customer needs and collaborate with internal teams to deliver tailored solutions
Lead strategic business reviews and ensure successful execution of customer initiatives
Act as the main point of contact between customers, payment partners, and internal stakeholders
Monitor customer performance, identify risks, and drive customer satisfaction and retention
Ensure proposals and contracts are prepared accurately and aligned with customer expectations

Requirements

What you’ll need

Bachelor’s degree from relevant university departments
Minimum 7 years of experience in a similar Key Account / Strategic Global Key Account role
Excellent command of English (written and spoken); additional languages are a plus
Strong ambition to close large-scale, high-value global deals
Extensive professional network with the ability to convert relationships into sustainable business opportunities
Strong knowledge of payment systems and financial technologies is a significant asset
Solid understanding of technology concepts; ability to analyze customer needs and position the right products and solutions
In-depth knowledge of assigned sectors and market dynamics at a global level
Basic contractual and legal knowledge related to offers, agreements, and commercial terms

Benefits

Comp & perks

A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.
Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade
An iyzicoMate is assigned to help you with anything you may need on your onboarding
A detailed orientation program designed for you to fully grasp the iyzico culture
Meal & Internet Allowance
Transportation Allowance
A gift voucher to meet tech needs and ergonomic workspace at home
Macbook (and monitor if needed)
Employee support program: free psychological counseling, legal advice, financial advice etc.
Access to a wide network of sports facilities
Private health insurance
1 day birthday leave

ATS Keywords

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Hard Skills & Tools

Account PlanningBusiness ExpansionCustomer Needs AnalysisProposal PreparationContract Management

Soft Skills

Relationship BuildingCommunicationCollaborationCustomer Satisfaction FocusRisk Identification

Certifications

Bachelor’s Degree