iXsystems

QA Automation Engineer

• Design, develop, and maintain full-stack custom business applications including manufacturing execution systems (MES), asset management tools, and unified internal operational dashboards
• Build and maintain software integrations across the company’s internal systems portfolio, including SAP S/4HANA Cloud Public, SAP Business ByDesign, SAP Concur (Travel, Expense & Invoice), Salesforce, Google Workspace, Zoom, Slack, Jira, GitHub, and additional platforms as the business evolves
• Serve as the company’s primary subject matter expert on artificial intelligence and key member of the AI Risk Committee
• Design and deploy AI-powered agents and automated workflows using platforms such as Anthropic Claude and Google Gemini to systematically identify and eliminate routine manual tasks across the organization
• Architect and implement prompt engineering strategies, agentic frameworks, and multi-step AI pipelines tailored to specific business use cases and operational requirements
• Continuously evaluate emerging AI tools, LLM capabilities, agent frameworks, and automation platforms; build proof-of-concepts and recommend adoption paths aligned with company objectives and infrastructure
• Establish and maintain internal AI standards, best practices, and responsible use guidelines to ensure consistent, secure, and effective AI adoption across the organization
• Lead cross-departmental discovery sessions to surface automation and AI opportunities, partnering with business stakeholders to translate operational needs into scalable, maintainable technical solutions
• Develop and deliver internal training, documentation, and enablement resources to educate employees on AI tools and capabilities, building a culture of intelligent automation throughout the company
• Build, maintain, and document RESTful APIs and integration middleware connecting internal and external systems
• Review and validate code quality, architectural decisions, and AI/automation design patterns; mentor contributors and help establish team standards as the AI practice grows
• Document systems, integrations, automation logic, and AI agent configurations to ensure maintainability, reliability, and effective knowledge transfer
• Build the foundation for and grow into leading a dedicated AI Automation & Integrations team. Including defining team scope, structure, and technical direction as the practice matures within Business Technology
• Follow all best practices and procedures as established by the Business Technology leadership.

DevOps Engineer III, AI – Business Automation

SDET

• Participate in test planning.
• Develop high-quality manual testing scripts.
• Test execution and reporting.
• Bug triage and management.
• Perform freeform (ad-hoc) testing on new features during development.
• Work with the test automation team to learn how to and then use test automation during test cycles.

Test Engineer II

Support Engineer

• Support the deployment and troubleshooting of TrueNAS solutions for customers
• Provide technical expertise to the Support Team for issues raised in the field
• Triage, routing, and escalation of customer engagements to the appropriate staff or teams
• Generate new service cases for customers or provide updates on existing cases
• Assist customers with product configuration and maintenance per their SLA
• Review/summarize failures, errors, and/or changes found within our storage platform’s debugs
• Identify failed components and submit RMA requests for parts or assemblies
• Assist customers with TrueNAS onsite configuration and/or product walkthrough
• Fully document processes, procedures, and all work performed
• Mentor, task, and monitor junior team members

DevOps Engineer III, AI – Business Automation

Test Engineer II

Tier 2 Support Engineer