Financial Aid Advisor

Ivy Tech

Financial Aid Advisor providing counseling on financial aid policies and procedures while managing applications. Ensuring compliance and assisting students throughout the financial aid process.

Posted 7/16/2026full-timeSouth Bend • 🇺🇸 United StatesJunior💰 $42,000 - $45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial aid policies and procedures, including FAFSA assistance and student record maintenance. Strong customer service and communication skills are essential for advising students and coordinating financial aid programs.

Highest-signal resume keywords

Financial Aid PoliciesFAFSA AssistanceCustomer Service SkillsFinancial Aid Information SystemsData Entry

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryWord ProcessingDocument ImagingReport ProcessingFinancial Aid Record MaintenanceVerification Inquiries HandlingForm ProcessingScholarship Program CoordinationWork-Study Program CoordinationGovernmental Website Research

Soft Skills

Interpersonal SkillsCommunication SkillsAbility to Work Without SupervisionPromoting Inclusivity

Tools & Technologies

SmartViewGlobal

Industry Keywords

Financial AidVeteran Educational BenefitsStudent SupportDiversity and Inclusion

About the role

Key responsibilities & impact

Instruct students and staff on financial aid policies and procedures
Assist students with filing the Free Application for Federal Student Aid (FAFSA)
Answer financial aid tickets in SmartView and monitor the campus financial aid email
Perform data entry, word processing, faxing, mailing, filing, copying, and document imaging
Maintain student financial aid records
Process forms for external agencies
Run, review, and process reports as required
Advise students and other department staff regarding financial aid and veteran/military educational benefits
Utilize various governmental websites to research difficult student issues
Handle verification inquiries from students and staff and upload documents to Global
Review program changes and updates to verify continuing financial aid eligibility
Assist with the promotion and coordination of campus scholarship programs
Assist with coordination of the work-study program
Assist in workshops and other activities on campus designed for new students

Requirements

What you’ll need

Associate degree with a minimum of one year of relevant experience
Bachelor’s degree preferred
Experience with financial aid information systems preferred
Must possess strong customer service and interpersonal and communication skills
Ability to work without supervision
Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Benefits

Comp & perks

Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services