Ivy Rehab Network

Therapist

• Ensure the equipment and clinic remain safe and clean for patients.
• Provide support to the front office team such as answering phones and checking in patients.
• Communicate with patients and their family members.
• Work collaboratively with the clinic team to provide world-class care.

Physical Therapy Aide

• Create individualized treatment plans
• Provide therapeutic exercise and manual therapy
• Track and celebrate progress
• Serve as a coach, educator, and motivator
• Collaborate with a supportive team
• Share plenty of high-fives along the way

Licensed Physical Therapist, Central & Western Massachusetts

Licensed Physical Therapist – Coastal Stretch

Licensed Physical Therapist

Licensed Physical Therapist – Eastern Connecticut

Physical Therapist – Part-time, Per Diem

Physical Therapist, Part-time/Per Diem

• Ensure the equipment and clinic remain safe and clean for patients.
• Provide support to front office team such as answering phones and collecting copays.
• Check in patients and communicate with patients and their family members.

• Ensure the equipment and clinic remain safe and clean for our patients.
• Provide support to our front office team such as answering phones, collecting copays, checking in patients, and communicating with the patients and their family members.

QA Engineer

• Support the PEC Training and QA Manager in developing the Quality Assurance (QA) program for our Patient Engagement Center (PEC).
• Evaluate patient interactions, collect and analyze data to improve processes and protocols within the contact center.
• Identify coaching opportunities and support PEC Managers in helping Patient Engagement Advocates improve their skills.
• Monitor and conduct evaluations of interactions to assess the quality of service and identify strengths and areas for improvement in Advocate performance.
• Support the “nesting” program when Advocates graduate training and begin handling interactions through more robust call monitoring.
• Participate in cross-functional collaborations with other Ivy departments to ensure process alignment among the PEC, front office, and clinic teams.
• Observe daily operations of the contact center and lead interaction quality calibrations to identify skill gaps and necessary training program improvements.
• Help to improve PEC KPIs by sharing performance trends, areas of concern, and opportunities for improvement with Advocates and PEC management.

Patient Engagement Center QA Analyst

• Work with many children from birth to age twenty-one.
• Provide individualized one-to-one attention and customized plans of care.
• Encourage parents and caregivers to attend sessions for skill carryover.
• Collaborate in a multi-disciplinary environment.
• Support mentorship and professional growth specific to clinician's passions and expertise.

Pediatric Physical Therapist – Schools, Clinic

• Opportunity to work with patients varying in age and diagnosis based on each clinic's specialty.
• Individualized treatment sessions allowing a patient-centered focus and approach.
• Collaboration and mentorship while maintaining autonomy and growth specific to each clinician's passions and expertise.
• Provide personalized care to patients in their homes and in the clinic setting, blending both environments and specialties.

Physical Therapist – Homecare/Outpatient Hybrid

• Work with patients varying in age and diagnosis based on each clinic's specialty.
• Provide individualized treatment sessions with a patient-centered focus.
• Collaborate and mentor within a rewarding work environment.
• Pursue specialties such as Orthopedics, Pelvic Health, Oncology, etc.

Physical Therapy Aide

Licensed Physical Therapist, Central & Western Massachusetts

Licensed Physical Therapist – Coastal Stretch

Licensed Physical Therapist

Licensed Physical Therapist – Eastern Connecticut

Licensed Physical Therapist

Physical Therapist – Part-time, Per Diem

Physical Therapist, Part-time/Per Diem

Physical Therapist – Part-time, Per Diem

Physical Therapy Aide

Physical Therapy Aide

Patient Engagement Center QA Analyst

Pediatric Physical Therapist – Schools, Clinic

Physical Therapist – Homecare/Outpatient Hybrid

Occupational Therapist, COTA