Ivy Energy

Account Manager

• Manage client relationships. Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.
• Collaborate with internal teams to meet client needs.
• Maintain account records. Keep detailed records of client interactions, project progress, and account updates.
• Identify growth opportunities. Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
• Collaborate with internal teams. Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.
• Monitor performance and reporting. Track account performance metrics, report on key outcomes, and suggest areas for improvement.