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IVC Evidensia UK

eCommerce Merchandising Manager

IVC Evidensia UK

eCommerce Merchandising Manager at inspiring vet care, supporting online sales and team leadership for a leading vet care provider. Responsible for online merchandising strategy and execution to enhance performance.

Posted 6/13/2026full-timeKeynsham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Lead and develop the online merchandising strategy to drive conversion, revenue, and profit
  • Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans
  • Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns
  • Continuously optimise site performance using analytics, search data, and customer behaviour insights
  • Develop and maintain robust product lifecycle and listing audit processes
  • Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance
  • Improve onsite search performance and personalisation to enhance customer experience
  • Build strong supplier and brand relationships to secure high-quality product content
  • Lead people management activity including 1:1s, appraisals, and performance development
  • Drive process improvement and embed a high-performance, data-led culture

Requirements

What you’ll need
  • Proven success in an eCommerce merchandising or trading role with measurable commercial impact
  • Strong leadership experience, with the ability to build, develop, and motivate high-performing teams
  • Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour
  • Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare)
  • Comfortable working with product data, PIM systems, and ecommerce platforms
  • Strong stakeholder management skills across commercial, marketing, and supplier partners
  • Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment
  • Confident using data to influence decisions and drive continuous improvement
  • Desirable: Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly)
  • Desirable: Experience in pet retail or similar high-volume eCommerce environments
  • Desirable: Exposure to product discovery and optimisation tools

Benefits

Comp & perks
  • 6.6 weeks’ annual leave plus your birthday off
  • Increasing holiday allowance based on length of service
  • Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
  • Private medical insurance
  • Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
  • Learning and development opportunities via the inspiring vet care Academy
  • Pension scheme
  • Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
  • Discounted staff pet care

ATS Keywords

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Hard Skills & Tools
eCommerce merchandisingtradingweb analyticseCommerce KPIsconversion driversproduct data managementPIM systemsAdobe CommerceERP systemsproduct discovery tools
Soft Skills
leadershipteam developmentanalytical thinkingstakeholder managementorganisational skillsdetail-orientedmulti-priority managementdata-driven decision makingprocess improvementcross-functional collaboration