eCommerce Merchandising Manager

IVC Evidensia UK

eCommerce Merchandising Manager at inspiring vet care, supporting online sales and team leadership for a leading vet care provider. Responsible for online merchandising strategy and execution to enhance performance.

Posted 6/13/2026full-timeKeynsham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

eCommerce merchandisingtradingweb analyticseCommerce KPIsconversion driversproduct data managementPIM systemsAdobe CommerceERP systemsproduct discovery tools

Soft Skills

leadershipteam developmentanalytical thinkingstakeholder managementorganisational skillsdetail-orientedmulti-priority managementdata-driven decision makingprocess improvementcross-functional collaboration

Tools & Technologies

Google AnalyticsheatmapsContentSquareeCommerce platformsPIM platformsPimberly

Industry Keywords

online merchandising strategyconversionrevenueprofitcustomer behaviour insightssupplier relationshipshigh-volume eCommercepet retail

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and develop the online merchandising strategy to drive conversion, revenue, and profit
Manage and coordinate the merchandising team, ensuring clear prioritisation and delivery of trading plans
Own onsite merchandising execution, including product listings, pricing, hierarchy, and promotional campaigns
Continuously optimise site performance using analytics, search data, and customer behaviour insights
Develop and maintain robust product lifecycle and listing audit processes
Collaborate cross-functionally with SEO, PPC, suppliers, and content teams to maximise product visibility and performance
Improve onsite search performance and personalisation to enhance customer experience
Build strong supplier and brand relationships to secure high-quality product content
Lead people management activity including 1:1s, appraisals, and performance development
Drive process improvement and embed a high-performance, data-led culture

Requirements

What you’ll need

Proven success in an eCommerce merchandising or trading role with measurable commercial impact
Strong leadership experience, with the ability to build, develop, and motivate high-performing teams
Highly analytical, with strong understanding of eCommerce KPIs, conversion drivers, and customer behaviour
Experienced in using web analytics tools (e.g. GA, heatmaps, ContentSquare)
Comfortable working with product data, PIM systems, and ecommerce platforms
Strong stakeholder management skills across commercial, marketing, and supplier partners
Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Confident using data to influence decisions and drive continuous improvement
Desirable: Experience with Adobe Commerce, ERP systems, or PIM platforms (e.g. Pimberly)
Desirable: Experience in pet retail or similar high-volume eCommerce environments
Desirable: Exposure to product discovery and optimisation tools

Benefits

Comp & perks

6.6 weeks’ annual leave plus your birthday off
Increasing holiday allowance based on length of service
Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
Private medical insurance
Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
Learning and development opportunities via the inspiring vet care Academy
Pension scheme
Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
Discounted staff pet care