Enterprise Account Manager
Climb Channel Solutions NA
Cyber Security
Principal Renewal Account Manager
Ivanti
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
SFDC
About the role
- Proactively manage quarterly and annual renewal portfolio for assigned Enterprise customers
- Act as the focal point and subject matter expert for all renewals related activity including but not limited to leading internal POD discussions, coordinating Sales, Deal Desk/Sales Ops, Legal and Finance around renewal proposals and issues
- Independently build and manage quotes and proposals for complex deals for resellers and customers at least 120 days in advance
- Drive incremental revenue growth with assigned accounts by identifying cross-sell and upsell sales opportunities using value-based selling techniques
- Act as a subject matter expert and trusted advisor to Sales, customers and partners by consistently establishing value beyond the renewal interaction
- Maximize renewal value, ensure on-time renewals and mitigate cancellations
- Track quotes, phone calls and emails in Salesforce.com with high degree of accuracy and detail
- Handle complex customer objections and negotiate renewal contracts independently as required
- Provide highly accurate weekly/monthly/quarterly forecast of renewals pipeline
- Consistent contributor to team and assist management on special projects and promotions as requested
- May assist as Subject Matter Expert and mentor to new hires and junior RAMs
Requirements
- Minimum seven years renewals sales experience with a software company
- Strong selling and negotiation experience
- Strong process-oriented work style
- Solid foundational knowledge of IT/software
- Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts
- Strong organizational skills and attention to detail while maintaining speed of execution
- Experience leading cross functional team efforts
Benefits
- Professional development opportunities
- Career growth programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
renewals salesnegotiationvalue-based sellingquote managementproposal managementforecastingcustomer objection handlingcross-sellupsellsales pipeline management
Soft skills
communicationorganizational skillsattention to detailprocess-orientedteam collaborationmentoringtrust buildingproblem-solvingindependenceadaptability
