Senior HR Operations Partner
Ivanti
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Support the end-to-end employee lifecycle, including onboarding, job changes, transfers, leaves of absence, and offboarding
- Ensure timely and accurate processing of employee transactions in HR systems
- Provide guidance and respond to employee and manager inquiries on HR policies, programs, and procedures
- Collaborate with payroll and benefits teams to ensure smooth integration of employee data and issue resolution
- Ensure compliance with federal, state, and local employment laws and regulations
- Maintain accurate and confidential HR records and employee data in accordance with data privacy requirements
- Assist with HR audits, reporting requirements, and compliance reviews
- Apply and interpret company policies, escalating complex issues as appropriate
- Maintain data integrity within HR systems (e.g., Workday, Greenhouse etc)
- Run and distribute regular and ad-hoc HR reports to support business and HR needs
- Identify opportunities for process improvements and system enhancements to increase efficiency
- Support testing and implementation of HR systems and tools
- Act as a trusted resource for employees and managers by providing high-quality, timely HR operational support
- Partner closely with HR Business Partners and Centers of Excellence (Total Rewards, Talent, etc.) to deliver consistent HR services
- Assist in resolving employee inquiries, ensuring positive employee experience and escalation when needed
- Contribute to HR operations projects such as process standardization, policy updates, and system implementations
- Support change management efforts to enhance employee adoption of HR tools and processes
- Recommend improvements to HR processes, documentation, and service delivery
Requirements
- Bachelor’s degree in Human Resources, Business Administration or 3–5 years of progressive HR operations, HR generalist, or HR services experience
- Strong knowledge of Americas. employment regulations and HR compliance requirements
- Hands-on experience with HRIS platforms (e.g., Workday, Greenhouse, ATS, or similar)
- Strong organizational skills with high attention to detail and accuracy
- Excellent communication and interpersonal skills with the ability to provide clear and concise guidance
- Ability to handle sensitive information with confidentiality and discretion
- HR certification (SHRM-CP, PHR, or equivalent) (Preferred)
- Experience working in a global or matrixed organization (Preferred)
- Global HR Operations experience (Preferred)
- Background in supporting HR process transformation or system implementations (Preferred)