iugu

Head of Revenue Operations

iugu

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Lead

About the role

  • Design and evolve the Revenue Operations structure
  • Ensure integration across Marketing, Sales, Customer Experience, Architecture & Integrations, Product and Finance
  • Establish management rituals, KPI governance and operational discipline
  • Structure governance of the commercial pipeline (quality, reliability, consistency)
  • Develop forecasting models to increase revenue predictability
  • Support leadership in setting targets and assessing performance by vertical/segment
  • Connect commercial growth to economic value creation
  • Monitor profitability by customer/segment
  • Identify contracts with negative margins or at risk
  • Support commercial and pricing policies
  • Identify bottlenecks in the sales → revenue journey
  • Reduce operational friction between sales and activation (in partnership with Finance and Product)
  • Structure the Revenue organization’s data model
  • Build dashboards for pipeline, conversion, productivity, expansion and profitability
  • Transform operational data into strategic intelligence
  • Support training, processes and value proposition for commercial and customer success teams
  • Define priority ICP, account segmentation and portfolio prioritization
  • Reflect segmentation in the commercial operation
  • Support the company’s verticalization
  • Identify cross-sell, upsell and opportunity re-engagement opportunities
  • Lead and develop the RevOps team (clarity, discipline, analytical standards)
  • Balance long-term structural initiatives with critical operational demands
  • Create a partnership culture with Revenue areas (RevOps as enablement and intelligence)

Requirements

  • Strong experience in Revenue Operations, Sales Operations, Business Operations or equivalent roles in B2B technology companies
  • Experience in high-growth environments or organizational transformation
  • Experience with revenue planning, pipeline management and commercial performance metrics
  • Advanced analytical skills and comfort making data-driven decisions
  • Ability to work cross-functionally with business, product and technology teams
  • Experience in fintech, payments or financial infrastructure
  • Experience in SaaS companies or B2B technology platforms
  • Experience in companies operating with market verticalization or multiple business units
  • Experience in environments that require strong data discipline and commercial governance
Benefits
  • Hybrid work schedule: our work model is hybrid, with 3 days in-office and 2 days remote, plus flexible hours that respect the particularities of each area
  • Flexible Benefits: Swile card credit of R$ 1,689.59 distributed as follows:
  • Meal and Food: R$ 772.99
  • Mobility: R$ 496.97 for your commuting expenses, usable for any service within this category (Uber, 99, transit card top-up, parking, etc.)
  • Additionally, R$ 508.00 to use as you prefer between meal, food or mobility
  • Bradesco Health and Dental Plan: we offer options to help you take care of your health with convenience
  • TotalPass: a platform with over 250 training modalities available at thousands of partnered gyms
  • Vittude: scheduling of psychological consultations with the professional of your choice, with a 40% discount on all sessions
  • Life Insurance: we provide coverage to help you manage everyday challenges
  • Daily breakfast: provided every day for our iugu team members
  • Fresh fruit: available daily in the office
  • Mini-market: convenient on-site options including snacks, ready meals and beverages
  • Childcare assistance: for parents
  • Extended maternity leave: 180 days
  • Parental leave: extended to 30 days
  • Short-term incentive: based on goal attainment and individual performance evaluation
  • Day off: during your birthday month
  • iu+go: a semi-annual performance management program, with monitoring of your Individual Development Plan (PDI)
  • iugu academy: a learning environment created by iugu, providing access to regulatory content and dedicated learning paths
  • Partnerships: agreements with educational institutions — such as language schools and universities — offering exclusive discounts for iugu employees and their dependents
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Revenue OperationsSales OperationsBusiness OperationsRevenue planningPipeline managementCommercial performance metricsData-driven decision makingAnalytical skillsForecasting modelsDashboard creation
Soft Skills
Cross-functional collaborationLeadershipAnalytical standardsOperational disciplinePartnership cultureClarityCommunicationOrganizational transformationProblem-solvingStrategic intelligence