Continuously monitor, analyze, and optimize key revenue and business KPIs to maximize growth opportunities and strengthen the customer lifecycle;
Conduct ongoing and ad-hoc analyses of sales and marketing funnels, customer acquisition, churn, retention, and expansion metrics;
Analyze payment platform performance to identify issues and uncover opportunities for revenue lift;
Act as the main analytical partner for Sales, Marketing, Customer Success, and Partnerships, translating complex data into clear, actionable insights;
Own revenue-related data trends, identify risks and growth opportunities, and translate them into practical recommendations;
Raise red flags early, diagnose root causes, and propose initiatives that improve conversion, retention, and overall revenue performance;
Report directly to the Director of Growth Operations and collaborate across teams to influence business decisions.
Requirements
At least 5 years of experience in a Revenue Business Analyst, Business Intelligence, or other analytical-related roles, ideally in SaaS business models;
Strong experience with product and web analytics (such as Amplitude, and Google Analytics) and revenue/payment platforms (such as Braintree, and Chargebee);
Proven track record of turning complex data sets into actionable strategies that drive measurable revenue impact;
Comfortable owning the numbers, spotting patterns, and proposing initiatives that anticipate challenges and unlock growth;
Ability to simplify and clearly present complex findings to stakeholders at all levels, influencing business decisions;