M&A Technology Service Delivery Lead

ITV

M&A Technology Service Delivery Lead at ITV responsible for operationalizing TSAs and managing technology service delivery during transitions. Based in London, Leeds, or Manchester with hybrid working model.

Posted 7/22/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in M&A and carve-out processes, with a strong focus on technology separation and TSA management. Possesses deep commercial and legal acumen, ensuring compliance with SLAs and effective stakeholder engagement.

Highest-signal resume keywords

M&A / Carve-Out ExpertiseCommercial & Legal AcumenStakeholder & Relationship MasteryBroad Tech LiteracyRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TSA Delivery ManagementGovernance Structure DefinitionKPI DevelopmentService Level Agreement ManagementCost-Recovery ModelsVendor Performance MonitoringOperational AccountabilityExit Plan ExecutionRegulatory ComplianceTechnology Separation

Soft Skills

Exceptional Negotiation SkillsResilienceDiscretionCollaborationAdaptability

Tools & Technologies

IT Service Management (ITSM)ITILInfrastructure ManagementCyber SecurityEnterprise Applications

Industry Keywords

Global MediaEntertainmentBroadcastTelecomsRegulated Tech Environments

Tech Stack

Tools & technologies

Cyber SecurityITSM

About the role

Key responsibilities & impact

Operationalise the pre-drafted and agreed TSAs across all in-scope technology domains during the 12-month regulatory review period.
Define governance structures, KPIs, Service Level Agreements (SLAs), and reporting cadences between RemainCo and the Acquirer.
Stand up the appropriate governance in line with wider programme governance, ensuring clear roles, responsibilities, and escalation paths are established for Day 1 readiness.
Govern the end-to-end delivery of TSA technology services, collaborating with internal Service Owners who maintain operational accountability for their respective technologies.
Oversee the end-to-end execution of technology services under the TSA, partnering with internal Service Owners who retain functional responsibility for their individual technical environments.
Monitor vendor performance and internal delivery teams to ensure consistent alignment with TSA obligations.
Safeguard RemainCo from commercial exposure, ensuring service delivery strictly matches contract boundaries to avoid scope creep or uncompensated effort.
Work closely with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer.
Proactively manage risks to ensure RemainCo is not exposed to service penalties, legal remedies, or operational degradation of its own ongoing business.
Collaborate with both RemainCo teams and the acquirer to design and execute detailed exit plans for each TSA.
Strategically identify and work with Technology leaders to mitigate stranded costs (e.g., residual software licenses, underutilized infrastructure, unallocated staff overhead) to ensure zero financial tail for RemainCo post-separation.

Requirements

What you’ll need

M&A / Carve-Out Expertise: Proven track record of leading complex technology separations, divested entity stand-ups, or TSA delivery management within large corporate environments.
Broad Tech Literacy: While not a hands-on technical role, you must comfortably speak the language of infrastructure, cyber security, enterprise applications, and IT service management (ITSM/ITIL).
Commercial & Legal Acumen: Deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs. Strong understanding of cost-recovery models.
Stakeholder & Relationship Mastery: Exceptional negotiation skills with the ability to balance the competing priorities of an ambitious acquirer and a protective parent company.
Resilience & Discretion: Ability to operate effectively in a highly confidential, changing environment during a protracted regulatory approval phase.
Experience working within Global Media, Entertainment, Broadcast, Telecoms, or heavily regulated tech environments is highly advantageous.

Benefits

Comp & perks

Flexible working with a range of options to suit everyone
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life