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ITV

Commercial Insights Manager

ITV

Insight Manager at ITV providing consumer research and insights to influence commercial revenue. Supporting various projects and collaborating across teams for effective decision making.

Posted 7/6/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Produce and deliver insights, reporting and presentations that underpin key commercial outputs such as Monthly Debriefs and Killer Stats, presenting findings across the business.
  • Support major effectiveness, sponsorship and thought leadership studies from commissioning through to final presentation and delivery.
  • Represent Commercial Insights at client presentations, agency days, commercial roadshows, webinars and industry events to showcase ITV’s commercial opportunities.
  • Support strategic projects related to digital measurement and campaign effectiveness, including YouTube effectiveness studies and cross-platform measurement initiatives.
  • Ensure ITV is represented within relevant industry initiatives focused on cross-platform planning and measurement solutions, keeping internal stakeholders informed on developments.
  • Work closely with the Commercial Insights Data Analyst to identify opportunities for reporting optimisation, automation and dashboard creation.
  • Analyse complex datasets including Barb and ITVX first-party server data to uncover insights that support commercial revenue growth.
  • Partner with commercial teams in a consultancy-style capacity, providing insight and strong sales arguments to support both short and long-term projects.
  • Ensure insight and research findings are communicated effectively across internal and external channels including ITV Media, LinkedIn, newsletters and internal platforms.
  • Contribute to wider ITV Insights team initiatives and help foster a culture of curiosity, collaboration and continuous improvement.

Requirements

What you’ll need
  • At least 3+ years’ experience within an insights, research, analytics or media-focused role.
  • Experience working within insights, research or data-focused roles, ideally within television, streaming or media environments.
  • Strong understanding of commercial research techniques and audience/effectiveness measurement approaches across qualitative, quantitative, traditional and digital methodologies.
  • Experience working with media research datasets and tools such as Barb, TechEdge, Telmar, Touchpoints and YouGov.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into clear commercial insight.
  • Excellent written and verbal communication skills, with confidence presenting to both internal and external stakeholders.
  • Strong organisational and workload management skills, with the ability to manage multiple projects and meet tight deadlines.
  • Proven ability to build strong collaborative relationships across teams and stakeholders.
  • Passion for television, streaming media and the evolving media landscape.

Benefits

Comp & perks
  • Hybrid work arrangement

ATS Keywords

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Hard Skills & Tools
Data AnalysisCommercial Research TechniquesAudience MeasurementQualitative ResearchQuantitative ResearchDigital MeasurementCampaign EffectivenessReporting OptimizationInsight GenerationProject Management
Soft Skills
Analytical SkillsProblem-SolvingWritten CommunicationVerbal CommunicationOrganizational Skills